ICT Project Coordinator: Service & Access Management

ELLIOTT MOSS CONSULTING PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

ELLIOTT MOSS CONSULTING PTE. LTD. is seeking a Project Coordinator to support ICT project coordination and administration, ensuring smooth implementation and operational readiness.

You will manage service requests, onboarding and offboarding, user accounts, Active Directory changes, email services, and endpoint administration, while maintaining accurate documentation and reports. This role requires collaboration with internal teams and external providers.

Qualifications

• Diploma or equivalent in IT, CS, business administration or related field.
• 2–3 years of ICT coordination, IT admin, project coordination, or related role.
• Experience supporting ICT projects, onboarding, or operational activities is advantageous.
• Basic understanding of Active Directory, user account administration, email services, and endpoints.
• Good coordination, communication, and organizational skills.

Responsibilities

• Raise, monitor, and track ICT service requests with internal and external providers.
• Coordinate user account creation, modification, suspension, and deactivation requests.
• Maintain records of account provisioning and access activities.
• Support onboarding and offboarding by coordinating account and access requirements.
• Coordinate Active Directory account management, security groups, and OU changes.
• Coordinate mailbox creation, distribution lists, SMTP relay, and email routing.
• Coordinate device provisioning, asset assignment, and endpoint software installation.
• Maintain records of requests, approvals, and supporting documents.
• Prepare regular reports on completed, outstanding, and pending service requests.

Skills

Service request management

User onboarding coordination

Active Directory

Email services

Endpoint management

Documentation & reporting

Education

Diploma in Information Technology / Computer Science / Business Administration

Tools

Active Directory

Job description

ELLIOTT MOSS CONSULTING PTE. LTD. is seeking a Project Coordinator to support ICT project coordination and administration, ensuring smooth implementation and operational readiness.

You will manage service requests, onboarding and offboarding, user accounts, Active Directory changes, email services, and endpoint administration, while maintaining accurate documentation and reports. This role requires collaboration with internal teams and external providers.