Hybrid Admin & ACLP Trainer (PWM, Cybersecurity, Culinary)

KENKO ACADEMY PTE. LTD.; Singapore; Ibrido; SGD 42.000 - 66.000; Tempo pieno

Descrizione del lavoro

Kenko Academy Pte. Ltd. is seeking an organized, personable Administrator cum ACLP Trainer to join our hybrid team.

You will handle front desk tasks, enrolment, scheduling, records, payments, and coordinate training across PWM Food Services, PWM Retail, Cybersecurity, and Baking/Culinary courses. You will also plan and deliver ACLP training, tailor content for adult learners, conduct practical sessions, assess participants, and maintain compliant records.

Competenze

• Minimum GCE 'O' Level / Diploma or equivalent.
• Certified or eligible to be certified as an ACLP Trainer (training/certification support may be provided).
• Subject matter experience in food services, retail, cybersecurity, or baking/culinary arts.
• Prior experience in an administrative or customer service role preferred.
• Prior adult training, coaching, or facilitation experience strongly preferred.
• Familiarity with WSQ/SkillsFuture frameworks and PWM course requirements is a plus.
• Proficient in Microsoft Office (Word, Excel) and comfortable with basic office/LMS software.
• Strong communication and interpersonal skills, able to engage confidently with adult learners and corporate stakeholders.
• Well-organized, detail-oriented, and able to multitask across administrative and training duties.
• Able to work flexible hours, including weekends/evenings, for training sessions and practical classes.

Mansioni

• Manage day-to-day front desk and office operations, including greeting visitors, students, and corporate clients.
• Handle enrolment, registration, and scheduling of courses across all training areas.
• Maintain accurate student records, attendance, and course completion tracking (including SkillsFuture/WSQ documentation where applicable).
• Process payments, invoices, grant claims, and basic bookkeeping tasks.
• Respond to phone, email, and walk-in enquiries in a timely and professional manner.
• Coordinate class timetables, venues, and trainer schedules across multiple course tracks.
• Order and manage training/office supplies, including materials for baking and culinary practical sessions.
• Support marketing efforts such as social media updates, promotional materials, and course open-house events.
• Liaise with vendors, corporate clients, and regulatory/accreditation bodies (e.g. SSG, WSQ) as needed.
• Assist management with reports, documentation, and general administrative support.

Conoscenze

MS Office

Communication skills

Organized

Multitasking

Interpersonal skills

Adult training

Formazione

GCE O' Level / Diploma

Strumenti

LMS software

Descrizione del lavoro

Kenko Academy Pte. Ltd. is seeking an organized, personable Administrator cum ACLP Trainer to join our hybrid team.

You will handle front desk tasks, enrolment, scheduling, records, payments, and coordinate training across PWM Food Services, PWM Retail, Cybersecurity, and Baking/Culinary courses. You will also plan and deliver ACLP training, tailor content for adult learners, conduct practical sessions, assess participants, and maintain compliant records.