Human Resource Specialist

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

MCI CAREER SERVICES PTE. LTD. in Singapore invites an experienced HR Generalist to support full employee lifecycle, payroll, onboarding, and compliance.

You will collaborate with hiring teams, coordinate training, maintain records, and ensure accuracy across HR processes while embracing AI-enabled tools to boost efficiency. The ideal candidate has 3–5 years of HR generalist experience, knowledge of Singapore employment laws, and proficiency in Excel/PowerPoint.

Qualifications

• Possess Diploma/Degree in Human Resources, Business Management or an equivalent qualification.
• 3 to 5 years of hands-on HR generalist experience, preferably with exposure to payroll and HR operations.
• Hands-on experience with Info-Tech or a similar HR/payroll system is preferred.
• Working knowledge of Singapore employment laws, Work Pass requirements and HR practices.
• Good interpersonal and communication skills with the ability to work effectively with employees and stakeholders at different levels.
• Proficient in Microsoft Excel and PowerPoint, with familiarity in AI and digital productivity tools.
• Detail-oriented, organised and able to manage multiple priorities and deadlines accurately.
• Proactive, accountable and able to work independently as well as collaboratively as part of a team.

Responsibilities

• Support day-to-day HR and administrative operations across the employee lifecycle.
• Assist with talent acquisition and recruitment activities.
• Coordinate employee onboarding and offboarding processes.
• Support payroll processing and ensure accurate and timely payroll administration.
• Maintain and update employee records and HR documentation.
• Handle work pass administration and related HR processes.
• Coordinate training and development activities.
• Administer employee benefits and related matters.
• Support employee engagement activities and initiatives.
• Ensure compliance with company policies and employment regulations.
• Prepare and maintain HR reports and records.
• Provide responsive HR support to employees and managers.
• Ensure HR processes are accurate, timely, efficient, and well-organised.

Skills

HR generalist

Payroll administration

Interpersonal communication

Organised and detail-oriented

Microsoft Excel

Microsoft PowerPoint

AI tools familiarity

Education

Diploma/Degree in Human Resources or Business Management

Tools

Info-Tech HR/payroll system

Excel

PowerPoint

Job description

Key Responsibilities

• Support day-to-day HR and administrative operations across the employee lifecycle.


• Assist with talent acquisition and recruitment activities.


• Coordinate employee onboarding and offboarding processes.


• Support payroll processing and ensure accurate and timely payroll administration.


• Maintain and update employee records and HR documentation.


• Handle work pass administration and related HR processes.


• Coordinate training and development activities.


• Administer employee benefits and related matters.


• Support employee engagement activities and initiatives.


• Ensure compliance with company policies and employment regulations.


• Prepare and maintain HR reports and records.


• Provide responsive HR support to employees and managers.


• Ensure HR processes are accurate, timely, efficient, and well-organised.

Duties and Responsibilities

Talent Acquisition

• Support the end-to-end recruitment process, including job posting, applicant screening, interview coordination, reference checks and preparation of hiring documentation.


• Assist in drafting, reviewing and updating job descriptions and job specifications.


• Coordinate pre-employment documentation and follow up on recruitment approvals and hiring requirements with relevant stakeholders.


• Maintain the recruitment tracker and applicant records, ensuring recruitment information is accurate and up to date.

Training and Development

• Support the implementation of training plans based on identified business and employee development needs.


• Organise and coordinate internal and external training programmes, workshops and seminars, including training logistics and materials.


• Liaise with training providers and internal stakeholders and administer training-related documentation and claims, where applicable.


• Maintain accurate training records, monitor attendance and support post-training evaluations to assess training effectiveness.

HR Operations and Payroll

• Manage employee lifecycle administration, including new hires, probation confirmation, contract renewal, internal transfers, promotions, salary adjustments, resignations and terminations, ensuring documentation and system updates are completed accurately and on time.


• Maintain accurate and up-to-date employee records, personnel files and HR system information, including personal particulars, attendance, leave and employment changes.


• Coordinate employee onboarding, orientation and offboarding, including preparation, issuance and collection of the required documents and company items.


• Handle the full monthly payroll process, including verification of attendance, overtime, allowances, deductions, leave and other payroll inputs to ensure accurate and timely salary payment.


• Administer attendance, leave and overtime records and follow up with employees and Department Heads on discrepancies or outstanding approvals where required.


• Administer employee benefits, including medical insurance, leave benefits, employee claims and other company benefits.


• Handle Work Pass applications, renewals and cancellations, and maintain accurate foreign manpower, quota and pass-expiry records and trackers.


• Monitor probation, contract and Work Pass expiry dates and coordinate the required reviews, renewals and documentation in a timely manner.


• Prepare employment contracts and HR letters, including confirmation, promotion, transfer, salary adjustment and other employment-related correspondence.


• Maintain organisation charts, employee listings, headcount information and manpower records, and prepare regular HR reports covering headcount, turnover, recruitment, leave, absenteeism, overtime and payroll information.


• Support annual HR exercises such as performance appraisal, salary review, bonus administration and manpower budgeting by preparing employee data and documentation.


• Respond to general employee enquiries relating to payroll, leave, benefits, policies and HR procedures, and elevate complex matters where appropriate.


• Support HR process improvement, digitalisation and the responsible use of AI or automation tools to improve the efficiency and accuracy of routine HR processes.

Employee Engagement and Company Events

• Plan, coordinate and organise company events and employee activities, including festive celebrations, anniversary dinners, team-bonding activities and other company-wide events.


• Coordinate employee engagement initiatives, surveys and communication activities, and support follow-up actions arising from employee feedback.


• Support employee recognition, welfare and staff activities, including coordination with vendors and internal stakeholders as required.

Compliance and Governance

• Support internal and external audits and ensure that HR records and supporting documents are complete, accurate and readily available.


• Support timely and accurate statutory submissions and maintain records required under applicable employment and regulatory requirements.


• Administer and reinforce compliance with company policies, procedures and guidelines, including requirements issued by Head Office.


• Support workplace health and safety administration, including safety communication, incident documentation and follow-up actions where required.


• Maintain confidentiality of employee and payroll information and ensure appropriate handling of sensitive HR records.

Administration

• Provide general HR and administrative support, including management of HR/office supplies, departmental correspondence and incoming enquiries.


• Manage corporate uniforms, including vendor sourcing, ordering, printing, stock control and issuance to employees.


• Coordinate HR and administrative vendors, quotations, purchase requests and invoice documentation for approved activities and services.


• Assist in preparing HR reports, presentations, employee communications and correspondence.


• Perform other HR and administrative duties as assigned.

Qualifications

• Possess Diploma/Degree in Human Resources, Business Management or an equivalent qualification.


• At least 3 to 5 years of hands-on HR generalist experience, preferably with exposure to payroll and HR operations.


• Hands-on experience with Info-Tech or a similar HR/payroll system is preferred.


• Working knowledge of Singapore employment laws, Work Pass requirements and HR practices.


• Good interpersonal and communication skills with the ability to work effectively with employees and stakeholders at different levels.


• Ability to handle confidential and sensitive information with discretion, integrity and sound judgement.


• Proficient in Microsoft Excel and PowerPoint, with familiarity in AI and digital productivity tools.


• Detail-oriented, organised and able to manage multiple priorities and deadlines accurately.


• Proactive, accountable and able to work independently as well as collaboratively as part of a team.

Mon - Fri (830am - 545pm), Sat (830am -1230pm)

5.5 days (Alternate Sat)

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

We regret to inform that only shortlisted candidates would be notified.