Human Resource (HR) & Administrative Executive

KENSHOP PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

KenShop PTE. LTD. in Singapore is seeking a dependable HR & Administrative Executive to support HR operations and daily office administration. The role requires an organised, resourceful professional who can manage recruitment, performance management, employee relations and compliance.

You will partner with managers on workforce planning, development, and HR best practices to support business goals while ensuring smooth day-to-day office administration and operations.

Qualifications

• Diploma or degree in HR Management, Business Administration or related field with good academic track record.
• Certification such as IHRP-CA would be an added advantage.
• 1–2 years of HR and administrative experience.
• Good knowledge of Singapore employment legislation and MOM regulations.
• Strong communication, organisational and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Well organised with a sense of urgency to meet deadlines.
• Proficient in Microsoft Office and familiarity with HR systems.

Responsibilities

• Manage end-to-end recruitment processes, including candidate sourcing, job advertisements, screening, interviews, selection and onboarding.
• Partner with hiring managers to identify manpower requirements and implement recruitment strategies aligned with business needs.
• Prepare employment contracts, appointment letters and coordinate onboarding and orientation programmes.
• Maintain recruitment records, manpower reports and employee headcount information.
• Support workforce planning, manpower optimisation and resource allocation initiatives.
• Coordinate performance management processes, including probation reviews, confirmations and annual appraisals.
• Partner with department heads to identify high-potential employees, development needs and performance gaps.
• Support talent reviews, succession planning, career development and performance improvement initiatives.
• Coordinate employee training and development programmes, including training needs analysis, funding applications and training effectiveness reviews.
• Monitor appraisal timelines, maintain performance records and provide guidance to managers on performance management practices.
• Serve as the primary HR contact for employee relations matters, including enquiries, grievances, disciplinary cases and investigations.
• Conduct exit interviews and analyse employee feedback and workforce trends to support retention and workplace improvements.
• Drive employee engagement, welfare, recognition and employer branding initiatives to strengthen employee experience, workplace culture, talent attraction and retention.
• Administer employee benefits, leave entitlements and welfare programmes.
• Provide HR business partnering support and advise managers on employee relations, people management and HR policies.
• Administer work passes, including applications, renewals, cancellations, appeals and compliance monitoring.
• Ensure compliance with employment legislation, company policies and HR governance requirements, including audit support.
• Maintain and review HR policies, employee handbooks, procedures and employment documentation.
• Manage HR operations, HRMS, employee records and reporting, ensuring data accuracy, confidentiality and proper record keeping.
• Prepare and analyse HR reports to support workforce planning and business decision-making.
• Drive HR process improvements and digitalisation initiatives to enhance operational efficiency.
• Prepare necessary documents to facilitate renewal or application of HR related certifications (e.g. PW-mark, NS Mark etc.).

Skills

Talent Acquisition

Workforce Planning

Performance Management

Employee Relations

HR Policies

HRMS/HRIS

Multitasking

Education

Diploma or Degree in HR Management / Business Administration

Tools

Microsoft Office

HRMS/HRIS

Job description

About KenShop

KenShop designs, manufactures, distributes, and retails unique and exclusive merchandise inspired by Singapore. Our products are available at our Chinatown Point flagship store, vending machines, speciality hobby stores and retail chains located island-wide.

Role Summary

We are looking for a dependable HR & Administrative Executive to support HR operations and daily office administration. The ideal candidate is organised, resourceful, and comfortable managing both people-related processes and administrative responsibilities. The role will also provide HR business partnering support by advising managers on people-related matters, workforce planning, employee development, and HR best practices to support business objectives.

Key Responsibilities

A. Human Resources:

1. Talent Acquisition & Workforce Planning

• Manage end-to-end recruitment processes, including candidate sourcing, job advertisements, screening, interviews, selection and onboarding.
• Partner with hiring managers to identify manpower requirements and implement recruitment strategies aligned with business needs.
• Prepare employment contracts, appointment letters and coordinate employee onboarding and orientation programmes.
• Maintain recruitment records, manpower reports and employee headcount information.
• Support workforce planning, manpower optimisation and resource allocation initiatives.

2. Performance Management

• Coordinate performance management processes, including probation reviews, confirmations and annual performance appraisals.
• Partner with department heads to identify high-potential employees, development needs and performance gaps.
• Support talent reviews, succession planning, career development and performance improvement initiatives.
• Coordinate employee training and development programmes, including training needs analysis, funding applications and training effectiveness reviews.
• Monitor appraisal timelines, maintain performance records and provide guidance to managers on performance management practices.

3. Employee Engagement & Relations

• Serve as the primary HR contact for employee relations matters, including enquiries, grievances, disciplinary cases and investigations.
• Conduct exit interviews and analyse employee feedback and workforce trends to support retention and workplace improvements.
• Drive employee engagement, welfare, recognition and employer branding initiatives to strengthen employee experience, workplace culture, talent attraction and retention.
• Administer employee benefits, leave entitlements and welfare programmes.
• Provide HR business partnering support and advise managers on employee relations, people management and HR policies.

4. Compliance

• Administer work passes, including applications, renewals, cancellations, appeals and compliance monitoring.
• Ensure compliance with employment legislation, company policies and HR governance requirements, including audit support.
• Maintain and review HR policies, employee handbooks, procedures and employment documentation.
• Manage HR operations, HRMS, employee records and reporting, ensuring data accuracy, confidentiality and proper record keeping.
• Prepare and analyse HR reports to support workforce planning and business decision-making.
• Drive HR process improvements and digitalisation initiatives to enhance operational efficiency.
• Prepare necessary documents to facilitate renewal or application of HR related certifications (e.g. PW-mark, NS Mark etc.)

B. Administration

1. Office Administration

• Oversee daily office administration, supplies, facilities and vendor management.
• Maintain administrative records, contracts and service agreements.
• Coordinate meetings, company events, travel arrangements and other administrative activities.
• Provide general administrative support to management and departments.

Requirements

• Diploma or Degree from an established local polytechnic or university, preferably in Human Resource Management, Business Administration or a related discipline, with a good academic track record
• Certification of at least IHRP Certified Associate (IHRP-CA) or higher would be an added advantage
• Minimum 1 to 2 years of relevant HR and administrative experience.
• Good knowledge of Singapore employment legislation and MOM regulations.
• Strong communication, organisational and interpersonal skills, particularly in dealing with employees, managers, candidates, and external authorities
• Able to handle sensitive employee and company information with discretion.
• Well organised and a sense of urgency in completing tasks and meeting deadlines.
• Proficient in Microsoft Office and familiar with HR systems.
• Independent, meticulous, resourceful and able to multitask.