Human Resource Executive

22 CROSS ST PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Benefits offered by this job

Staff meal benefits

Supportive work culture

Career growth opportunity

Job summary

22 CROSS ST PTE. LTD. is seeking a hands-on HR Executive to support our growing network of food retail outlets in Singapore.

You will manage the full employee lifecycle, from recruitment to work passes, attendance, payroll and performance processes, partnering with store managers and frontline staff. You thrive in a fast-paced, manpower-intensive setting and ensure MOM compliance while driving engagement through training and welfare programs.

Qualifications

• 2–4 years HR experience in food retail, F&B or hospitality.
• Knowledge of MOM regulations, CPF, and work passes.
• Diploma or degree in HR/Business Admin.
• Willing to travel between outlets.

Responsibilities

• Manpower planning with Operations to forecast needs and build talent pipelines.
• Handle work passes (WP/SPass) for foreigners per MOM regulations.
• Maintain HRIS records, contracts, letters, attendance and leaves per Employment Act.
• Serve as first point of contact for employee relations, grievances and morale.
• Coordinate training (e.g., Food Hygiene) and onboarding; support performance appraisals.

Skills

Communication skills

Interpersonal skills

HRIS & payroll software

Multilingual

Education

Diploma in HR or Business Admin

Degree in HR or Business Admin

Tools

HRIS software

Payroll software

MS Office

Job description

About the Role

We are seeking a hands‑on and proactive HR Executive to support our growing network of food retail outlets in Singapore. In this role, you will be the key point of contact for store managers and frontline staff, managing the full employee lifecycle. The ideal candidate thrives in a fast‑paced environment and understands the operational realities of a manpower‑intensive food retail business, from high‑volume recruitment to managing foreign work passes and shift‑based payroll.

Key Responsibilities

• Manpower Planning
  • Partner with Operations Managers to forecast manpower needs and develop talent pipelines for high‑turnover positions.
  • Handle work pass applications, renewals, and cancellations (WP/SPass) for foreign employees in compliance with MOM regulations.
• HR Operations
  • Maintain accurate employee records and HRIS databases, ensuring all documentation (contracts, confirmation letters, warnings) is compliant with the Employment Act.
  • Administer leave and attendance tracking for shift‑based teams.
• Employee Relations & Engagement
  • Serve as the first point of contact for employee grievances, disciplinary matters, and workplace disputes, fostering a positive work environment.
  • Conduct regular outlet visits to engage with frontline staff and assess morale.
  • Support employee retention initiatives, including welfare programs and recognition activities tailored to food retail staff.
• Compliance & Training
  • Ensure strict compliance with MOM legislation, including the Employment Act and Fair Employment Practices.
  • Coordinate mandatory training (e.g., Food Hygiene Certification) and onboarding programs for new hires.
  • Assist in the implementation of performance appraisal frameworks and incentive schemes for outlet staff.

Requirements

• Education: Diploma or Degree in Human Resources, Business Administration, or a related field.
• Experience: 2-4 years of relevant HR experience, preferably within Food Retail, F&B, or Hospitality.
• Knowledge: Familiarity with Singapore employment laws (MOM), CPF contributions, and work pass processes is essential.
• Skills: Strong communication and interpersonal skills to manage a diverse, multilingual workforce. Proficiency in HRIS and payroll software.
• Attitude: Highly organized, able to multitask in a dynamic environment, and willing to travel between outlets when required.

What We Offer

• Competitive salary package (commensurate with experience).
• Opportunity to grow with a dynamic team in Singapore's vibrant food retail industry.
• Staff meal benefits and a supportive work culture.