HR Systems Specialist

WSA – Wonderful Sound for All; Singapore; Hybrid; SGD 72,000 - 110,000; Full time

Job summary

WSA – Wonderful Sound for All is seeking an HRIS Specialist to support Workday and HR Service Delivery solutions. You will collaborate with HR, IT, and business stakeholders to ensure smooth operations and high data quality across HR systems.

You will contribute to Workday configuration, testing, release management, and governance while driving continuous improvement and automation to enhance the employee experience globally.

Qualifications

• 3+ years of experience with global cloud-based HRIS solutions, with initial Workday HCM exposure.
• Bachelor's degree in IT/IS/Business or related field; master's degree is advantageous.
• Strong understanding of HR processes, HRIS configuration, reporting, security concepts, and HR Service Management capabilities.

Responsibilities

• Support daily operation, performance monitoring, troubleshooting, and integration maintenance of Workday and HR Service Delivery solutions.
• Provide first and second line HRIS support, resolve issues with HR, IT and vendors, and escalate when required.
• Assist with Workday configuration, testing, release management, documentation, and deployment activities.

Skills

HRIS experience

Workday HCM interest

Data literacy

HR processes knowledge

Communication

Automation mindset

Education

Bachelor's degree in IT/IS/Business

Master's degree (advantage)

Tools

Workday HCM

HRIS reporting tools

Data governance tools

Job description

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Join our HR Excellence team and help shape the employee experience through reliable and user-friendly HR technology. In this role, you will support Workday and HR service delivery solutions, partnering with HR, IT, and business stakeholders to ensure smooth operations, data quality, and continuous improvement across our HR systems.

What you will do

• Support the daily operation, availability, performance monitoring, troubleshooting, and integration maintenance of Workday and HR Service Delivery solutions
• Provide first and second line HRIS support, resolve system issues with HR, IT and vendors, and escalated incidents when required
• Assist with Workday configuration, testing, release management, documentation, deployment activities, and maintenance of service management elements including templates, routing rules and SLAs
• Maintain HRIS workbooks, design documents, configuration catalogues, and audit-ready documentation to support governance and knowledge continuity
• Support data quality, reporting, dashboards, validation controls, and adherence to HR master data standards across Workday
• Own and support HRIS governance, reporting compliance, access controls, audit readiness, and continuous data improvement initiatives.

What you bring

• 3+ years of experience working with global cloud-based HRIS solutions together with initial experience or strong interest in Workday HCM and HR technology
• Bachelor's degree in IT, Information Systems, Business, Service Management or a related field; a master's degree is advantageous
• Understanding of HR processes and experience with HRIS configuration, reporting, security concepts, and HR Service Management capabilities
• Strong data literacy with knowledge of data models, data strategy, reporting, data quality controls, and governance principles
• Service-minded approach with good communication skills and the ability to collaborate effectively with HR, IT, senior HRIS stakeholders, and external vendors
• Continuous improvement mindset with integrity, attention to detail, accountability, and a focus on automation, standardization, and user experience.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 45 offices globally, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.