HR Systems QA Analyst | UAT & Process Validation

Pacific International Lines (Pte) Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Pacific International Lines (PIL) is seeking a detail-oriented QA Analyst (HR Systems) to support QA and UAT for HR technology solutions. You will collaborate with HR COEs, HR Shared Services, Project Managers, BAs and external vendors to ensure systems meet business requirements and are deployment-ready.

The role covers UAT execution, defect management, and validation across HR processes such as recruitment, onboarding, employee lifecycle events, and self-service workflows.

Responsibilities

• Review business requirements, user stories, and process documentation to understand intended system behaviour.
• Execute UAT test scenarios, test cases, and test scripts, including positive and negative test scenarios, and end-to-end testing of HR processes and system workflows.
• Record test results, evidences, pass/fail outcomes, and testing observations in the UAT tracker.
• Identify, document, and log defects and issues discovered during testing.
• Perform defect triage and work closely with Business Analysts, Developers, and Solution Teams to assess severity and priority.
• Coordinate retesting activities after fixes are deployed.
• Verify resolution of defects and ensure no regression issues are introduced
• Validate that delivered functionality meets approved business requirements and acceptance criteria. Ensure test scenarios reflect actual business processes and employee journeys.
• Support testing across HR domains such as: Employee Lifecycle Events (Recruitment, On/Offboarding, Promotion, Transfers, etc) and HR Service Delivery (Employee Self Service, Incident Management, etc) and Aichatbot and Dashboard Analytics

Job description

Pacific International Lines (PIL) is seeking a detail-oriented QA Analyst (HR Systems) to support QA and UAT for HR technology solutions. You will collaborate with HR COEs, HR Shared Services, Project Managers, BAs and external vendors to ensure systems meet business requirements and are deployment-ready.

The role covers UAT execution, defect management, and validation across HR processes such as recruitment, onboarding, employee lifecycle events, and self-service workflows.