HR Operations (Private Bank), Group HR

United Overseas Bank; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

United Overseas Bank is seeking an experienced HR Operations professional in Singapore to manage complex HR processes, ensure data integrity, and support onboarding and lifecycle activities. You will collaborate with HR teams, vendors, and stakeholders to enhance efficiency and risk management while ensuring regulatory compliance.

The role requires 2–3 years in HR Operations or related fields, strong analytics, and a proactive approach to continuous improvement in a fast-paced banking

Formación

• Bachelor's degree in HR, Business, or related field.
• Strong understanding of employee lifecycle processes, operational controls, and service delivery frameworks.
• Familiarity with MAS guidelines on Fit and Proper Criteria, RNF, and HR risk/compliance.
• Experience in managing complex operational issues and driving process improvements.
• Experience in HR systems, digitalisation, or transformation projects.

Responsabilidades

• Serve as SME and escalation point for complex operational issues, driving resolution with stakeholders.
• Partner with HR teams, business stakeholders, and external vendors to deliver seamless employee lifecycle services.
• Ensure integrity of employee data in HR systems for accurate reporting and governance.
• Support background screening, work pass, onboarding, and lifecycle processes in compliance with policies.
• Identify opportunities to simplify, automate, and enhance operational processes.
• Monitor operational risks and controls to ensure compliance with employment regulations and audit standards.
• Support Team Lead in oversight, workload prioritisation, and strategic initiatives.
• Provide guidance and coaching to team members to foster knowledge sharing and excellence.

Conocimientos

HR Operations

Stakeholder management

Process improvement

Data analysis

Educación

Bachelor's degree in HR/Business

Herramientas

Workday

HRIS

MS Excel

Descripción del empleo

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Key Responsibilities

• Serve as a subject matter expert and escalation point for complex operational issues, driving resolution through strong problem-solving and stakeholder collaboration.
• Partner with HR teams, business stakeholders, and external vendors to deliver seamless employee lifecycle services and an exceptional employee experience.
• Ensure the integrity of employee data and records within HR systems, supporting accurate reporting, governance, and decision-making.
• Support the execution of background screening, work pass, onboarding, and employee lifecycle processes in compliance with internal policies and regulatory requirements.
• Identify opportunities to simplify, automate, and enhance operational processes, contributing to improved efficiency, risk management, and customer experience.
• Monitor operational risks and controls, ensuring compliance with employment regulations, MAS requirements, internal policies, and audit standards.
• Support the Team Lead in operational oversight, workload prioritisation, stakeholder management, and implementation of strategic and transformation initiatives.
• Provide guidance and coaching to team members, fostering knowledge sharing and operational excellence within the function.

Requirements

• Degree holder with at least 2 to 3 years of relevant experience in HR Operations, Shared Services, Employee Services, or a related operational environment, preferably within banking or financial services.
• Strong understanding of employee lifecycle processes, operational controls, and service delivery frameworks.
• Familiarity with employment regulations, MAS Guidelines on Fit and Proper Criteria, Representative Notification Framework (RNF), and HR risk and compliance requirements will be advantageous.
• Proven ability to manage complex operational issues, influence stakeholders, and drive process improvement initiatives.
• Experience in HR systems and digitalisation, process automation, or transformation projects is preferred.
• Strong analytical, communication, and stakeholder management skills.
• Service-oriented, highly organised, and able to operate effectively in a fast-paced, deadline-driven environment.
• A proactive team player with a continuous improvement mindset and passion for delivering excellent employee experiences.

Additional Requirements

• Develop (Competency)
• Engage (Competency)
• Execute (Competency)
• Strategise (Competency)

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.