HR & Office Administration Manager

JAC Recruitment Consultant; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Our client, an international travel and hospitality organization, seeks an experienced HR & Office Administration Manager to oversee HR operations and administrative functions in Singapore.

You will lead HR processes from recruitment to payroll, manage compliance with Singapore employment regulations, and drive learning and development while partnering with management on workforce planning and organizational initiatives.

Qualifications

• Degree in Human Resource Management, Business Administration or related field.
• At least 8 years of HR and office administration experience.
• Minimum 2 years of people management experience.
• Strong knowledge of Singapore Employment Act, payroll and work pass regulations.
• Experience with office administration, vendor management and facilities coordination.
• Exposure to corporate secretarial matters and statutory compliance.
• Familiarity with PDPA requirements and internal control frameworks.
• IHRP-CP or IHRP-SP certification is a plus.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office and HR/payroll systems.

Responsibilities

• Manage end-to-end HR operations including recruitment, onboarding, offboarding, payroll, employee benefits, leave administration, attendance management, work passes and employee records.
• Lead HR team to ensure accurate and timely execution of HR processes and services.
• Develop, review and implement HR policies and procedures in compliance with Singapore employment regulations and business requirements.
• Support management in workforce planning, talent development, succession planning and organizational initiatives.
• Drive learning and development initiatives, including training needs analysis and employee development programs.
• Manage performance appraisal processes and provide HR guidance on employee performance matters.
• Act as a trusted HR partner to employees and managers on employment-related matters and employee relations issues.
• Oversee employee insurance programs and coordinate with external providers.
• Ensure timely statutory submissions and compliance reporting.
• Continuously improve HR processes, systems and service delivery standards.
• Oversee daily office administration to maintain an efficient and productive work environment.
• Manage office facilities, vendors, service providers, maintenance matters and operational budgets.
• Develop and maintain administrative policies, procedures and documentation.
• Coordinate company events, office projects and administrative initiatives.
• Liaise with external corporate secretarial service providers on statutory matters and filing requirements.
• Support PDPA compliance efforts and records management practices.
• Implement and maintain internal controls across HR and administrative functions.
• Support compliance initiatives, audits and policy implementation.
• Monitor corrective actions and follow up on compliance-related matters.
• Ensure proper documentation, approval workflows and governance standards are maintained.
• Lead, coach and develop team members to achieve operational excellence.
• Allocate workload, monitor performance and maintain service standards.
• Partner closely with senior management on key HR and administrative initiatives.

Skills

HR management

People management

Singapore Employment Act knowledge

Communication

Stakeholder management

Detail-oriented

Education

Bachelor's degree in HRM or related

Tools

Microsoft Office

HR/payroll systems

Job description

Role: HR & Office Administration Manager

Location: Singapore

Our client is a well-established international organization within the travel and hospitality industry, with a strong presence across Asia. They are seeking an experienced HR & Office Administration Manager to support business operations, drive HR excellence, and lead administrative functions within their Singapore office.

Responsibilities

Human Resource Management

• Manage end-to-end HR operations including recruitment, onboarding, offboarding, payroll, employee benefits, leave administration, attendance management, work passes and employee records.

• Lead and guide the HR team to ensure accurate and timely execution of HR processes and services.

• Develop, review and implement HR policies and procedures in compliance with Singapore employment regulations and business requirements.

• Support management in workforce planning, talent development, succession planning and organizational initiatives.

• Drive learning and development initiatives, including training needs analysis and employee development programs.

• Manage performance appraisal processes and provide HR guidance on employee performance matters.

• Act as a trusted HR partner to employees and managers on employment-related matters and employee relations issues.

• Oversee employee insurance programs and coordinate with external providers.

• Ensure timely statutory submissions and compliance reporting.

• Continuously improve HR processes, systems and service delivery standards.

Office Administration

• Oversee daily office administration to maintain an efficient and productive work environment.

• Manage office facilities, vendors, service providers, maintenance matters and operational budgets.

• Develop and maintain administrative policies, procedures and documentation.

• Coordinate company events, office projects and administrative initiatives.

• Liaise with external corporate secretarial service providers on statutory matters and filing requirements.

• Support PDPA compliance efforts and records management practices.

Compliance & Internal Controls

• Implement and maintain internal controls across HR and administrative functions.

• Support compliance initiatives, audits and policy implementation.

• Monitor corrective actions and follow up on compliance-related matters.

• Ensure proper documentation, approval workflows and governance standards are maintained.

Team Leadership

• Lead, coach and develop team members to achieve operational excellence.

• Allocate workload, monitor performance and maintain service standards.

• Partner closely with senior management on key HR and administrative initiatives.

Requirements

• Degree in Human Resource Management, Business Administration or related discipline.

• Minimum 8 years of relevant experience in HR and office administration functions.

• At least 2 years of people management experience.

• Strong knowledge of Singapore Employment Act, payroll administration, work pass regulations and statutory requirements.

• Experience handling office administration, vendor management and facilities coordination.

• Exposure to corporate secretarial matters and statutory compliance will be advantageous.

• Familiarity with PDPA requirements and internal control frameworks.

• IHRP-CP or IHRP-SP certification is an added advantage.

• Strong communication and stakeholder management skills.

• Detail-oriented, organized and able to manage multiple priorities independently.

• Proficient in Microsoft Office and HR/payroll systems.