Reporting to the SEA/Global Head of HR, lead the local HR team to provide the following
HR Advisory & Business Partnering
- Act as a trusted HR Advisor to business leaders, department heads and line managers on a broad range of people-related matters.
- Provide practical and balanced HR advice, taking into consideration business needs, employee implications, company policies and regulatory requirements.
- Partner business leaders on manpower planning, workforce requirements and organisational needs to manage a diverse workforce.
- Review manpower requirements, identify workforce gaps and provide recommendations on headcount planning and deployment.
- Guide managers on employee relations, performance management, workforce planning, organisational changes and people management matters.
- Build strong working relationships with stakeholders and provide proactive HR support to the business.
- Identify people-related risks and recommend appropriate solutions and preventive actions.
Employee Relations & Case Management
- Manage complex employee relations matters, including grievances, misconduct, disciplinary cases, performance concerns and workplace disputes.
- Advise managers on appropriate disciplinary and performance management processes, ensuring consistency, fairness and proper documentation.
- Conduct or support investigations into employee complaints, misconduct and workplace issues.
- Provide guidance on termination, dismissal, redundancy and other employee separation matters.
- Maintain appropriate confidentiality and accurate documentation for employee relations cases.
HR Governance & Compliance
- Ensure HR practices, policies and procedures are aligned with applicable employment legislation and regulatory requirements.
- Keep abreast of changes in employment regulations and Tripartite guidelines, and recommend appropriate updates to HR practices.
- Promote consistent application of HR policies and standards across the organisation.
- Support HR audits, governance reviews and compliance-related initiatives.
Performance & Talent Management
- Oversee and support performance management processes across the organisation.
- Advise managers on performance improvement plans and the management of underperformance.
- Support talent reviews, succession planning and employee development initiatives.
- Partner managers in identifying capability gaps and appropriate development interventions.
HR Transformation
- Identify opportunities to improve HR processes, governance and employee experience.
- Drive consistent implementation of HR policies and practices across departments and business units.
- Support HR transformation and continuous improvement initiatives.
Requirements
- Degree in Human Resources, Business Administration or a related discipline, preferably IHRP certified
- 8-15 years of progressive HR experience, in a HR business partnering capacity.
- Experience in a multi-outlets, retail, hospitality or fast-paced operating environment would be advantageous.
- Strong experience providing HR advisory support to business leaders and leadership to a dynamic HR team.
- Experience in workforce planning within a dynamic business environment.
- Strong proficiency in the Singapore Employment Act, local employment legislation, MOM requirements and relevant Tripartite guidelines.
- Strong experience in employee relations, disciplinary matters, grievances, investigations and performance management.
- Ability to interpret employment legislation and HR policies and translate them into practical advice for business stakeholders.
- Strong stakeholder management, communication and influencing skills.
- Sound judgement with the ability to manage sensitive and confidential employee matters.