HR Executive

Guzman y Gomez; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Guzman y Gomez Singapore is hiring an HR Executive to provide end-to-end HR support across all outlets. You will manage recruitment, onboarding, payroll, benefits and performance management while ensuring a positive employee experience.

You will be the first point of contact for HR matters, coordinate onboarding programs, advise on policies, handle employee relations, and support engagement initiatives to retain staff.

Qualifications

• Excellent English communication skills.
• Proficient with G Suite and HRIS systems.
• Strong organisational and time management.
• Familiarity with the Singapore Employment Act is a plus.
• Fresh graduates welcome to apply.

Responsibilities

• Manage full recruitment process including sourcing, job advertisement, facilitating interviews, conducting reference checks, on-boarding and hiring administration.
• Coordinating and facilitating onboarding and orientation programs to protect a seamless new hire experience.
• Support workforce planning by working closely with restaurant teams to meet hiring needs.
• Serve as the first point of contact for HR inquiries from employees and managers.
• Provide guidance on HR policies, employee relations matters and workplace concerns.
• Support grievance handling, disciplinary actions and counselling sessions when required.
• Conduct exit interviews, analyse trends and recommend improvements to enhance employee retention.
• Organise employee engagement initiatives, rewards campaigns, welfare programs and company events.
• Maintain accurate and up-to-date employee records, ensure compliance with company policies and regulatory requirements.
• Ensure timely processing of employee-related insurance, medical benefits and claims.
• Prepare HR documents such as employment letters, confirmation letters and warning letters.
• Ensure confidentiality and proper documentation of all HR files and records.
• Process payroll, ensuring accuracy in attendance, overtime and allowances.
• Verify and manage employee benefits - including leave entitlements, medical coverage and insurance claims.
• Support the implementation of performance management processes, including probation reviews and annual appraisals.
• Assist in identifying training needs and coordinating employee development programs.
• Participate in HR projects and innovation to enhance people processes.
• Provide support and ensure HR best practices are consistently applied.

Skills

Communication skills

English proficiency

Attention to detail

Team player

Proactive attitude

Tools

G Suite

HRIS systems

Job description

As a HR Executive, you play a key role in providing end-to-end HR Support across all our restaurants. This includes talent acquisition, payroll management, employee relations, benefits administration, and performance management. You will act as the first point of contact for HR matters, ensuring smooth operations and a positive employee experience.

Job Scope:

• Manage full recruitment process including sourcing, job advertisement, facilitating interviews, conducting reference checks, on-boarding and hiring administration.

• Coordinating and facilitating onboarding and orientation programs to protect a seamless new hire experience.

• Support workforce planning by working closely with restaurant teams to meet hiring needs.

• Serve as the first point of contact for HR inquiries from employees and managers.

• Provide guidance on HR policies, employee relations matters and workplace concerns.

• Support grievance handling, disciplinary actions and counselling sessions when required.

• Conduct exit interviews, analyse trends and recommend improvements to enhance employee retention.

• Organise employee engagement initiatives, rewards campaigns, welfare programs and company event.

• Maintain accurate and up-to-date employee’s records, ensure compliance with company policies and regulatory requirements.

• Ensure timely processing of employee-related insurance, medical benefits and claims.

• Prepare HR documents such as employment letters, confirmation letters and warning letters.

• Ensure confidentiality and proper documentation of all HR files and records.

• Process payroll, ensuring accuracy in attendance, overtime and allowances.

• Verify and manage employee benefits - including leave entitlements, medical coverage and insurance claims.

• Support the implementation of performance management processes, including probation reviews and annual appraisals.

• Assist in identifying training needs and coordinating employee development programs.

• Participate in HR projects and innovation to enhance people processes.

• Provide support and ensure HR best practices are consistently applied.
  

Essential Requirements & Behaviours

• Strong communications skills with an excellent command of English.

• Proficient computer literacy with a good working knowledge of G Suite skills and HRIS systems.

• High attention to detail, strong organisational and time management skills.

• Self-motivated with a proactive attitude and strong work ethics.

• A team player with a positive and a can-do attitude.

• Familiarity with the Singapore Employment Act is an advantage.

• Candidates with operational experience in the F&B, hospitality, or retail industry and fresh graduates are welcome to apply.
  

Key Relationships & Interactions

• Head Office Team

• Restaurant Managers

• Crews across all levels

• External vendors