Overview
Oversee and manage the company's day-to-day human resources and administrative functions. This role serves as a key support to management and employees, ensuring that HR processes, workplace administration, employee relations and HR policies are managed effectively and professionally.
Key Responsibilities
Human Resources Management
- Manage the full employee lifecycle, including recruitment, onboarding, probation, confirmation, transfers, promotions, resignation and offboarding.
- Develop and maintain HR policies, procedures, employee handbook and internal guidelines.
- Maintain accurate and confidential employee records and HR documentation.
- Manage employee leave, attendance, working hours and other HR records.
- Support management in workforce planning, manpower requirements and organisational development.
- Coordinate employee performance appraisal and review processes.
- Advise managers and employees on HR policies, employment matters and workplace practices.
- Handle employee grievances, disciplinary matters and workplace issues professionally and confidentially.
- Support employee engagement, welfare and retention initiatives.
- Identify HR process improvements and implement practical solutions suitable for an SME environment.
Recruitment& Staffing
- Manage end-to-end recruitment activities, including job postings, candidate screening, interviews, reference checks and offers.
- Work with hiring managers to understand manpower requirements and prepare appropriate job descriptions.
- Coordinate onboarding and ensure new employees have the necessary documentation, equipment and access.
- Monitor recruitment costs, hiring timelines and manpower requirements.
Payroll & Statutory Administration
- Monthly payroll processing and ensure payroll information is accurate and submitted on time.
- Administer CPF contributions, leave records and other statutory HR requirements.
- Maintain proper employment records and documentation required under applicable Singapore employment legislation.
- Liaise with payroll providers, auditors, government agencies and external parties where required.
- Keep management informed of relevant changes to employment-related requirements and HR practices.
Company Policies, Compliance & Risk Management
- Ensure HR and administrative practices are aligned with applicable Singapore requirements and company policies.
- Assist management with employment-related documentation, policies and procedures.
- Maintain confidentiality of employee and payroll information.
- Support internal audits, inspections and compliance exercises when required.
- Monitor key HR and administrative risks and recommend appropriate corrective actions.
Management Support
- Provide management with regular updates on manpower, recruitment, employee matters and HR related issues.
- Prepare HR reports to management as required.
- Provide practical advice to management on employee related matters.
- Assist with projects involving organisational restructuring, policy development and process improvement
- Undertake other HR responsibilities as reasonably assigned by management.
Office Administration Management
- Manage office and pantry supplies and manage relationships with external vendors.
- Coordinate with building management on office access and security.
- Support company activities and internal communications.
- Develop and maintain practical administrative procedures to improve efficiency and costs.
Qualifications and Experience
- Minimum Degree in Human Resources or Business Management
- Preferably 8 to 10 years of HR experience, with some experience in managerial or supervisory capacity.
- Experience in handling recruitment and employee relations matters
- Experience in payroll, CPF, leave administration and employee records
- Good written and verbal communication skills
- Strong interpersonal skills and ability to work with employees at all levels
- Able to work independently and take ownership of tasks.
- Strong organisational and administrative skills