Housekeeping Supervisor — Career Growth & Training

Accor; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Career advancement and ongoing训练

Discounted room rates at IBIS hotels

Employee wellness initiatives

Comprehensive health insurance

Job summary

ibis Singapore on Bencoolen is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, ensuring guest rooms, public areas, and service zones meet the highest standards of cleanliness and presentation in line with Accor brand guidelines.

You will lead a team, conduct briefings, coordinate with Front Office and Engineering, monitor supplies, and support training and development while promoting guest satisfaction and sustainability initiatives.

Qualifications

• Diploma, NITEC, or equivalent qualification in Hospitality or a related field is preferred.
• Minimum of 3-5 years of supervisory experience in Housekeeping within the hospitality industry.
• Good knowledge of housekeeping operations, cleaning standards, and guest service.
• Strong leadership, communication, and organizational skills.
• Detail-oriented with the ability to work under pressure.
• Flexible to work shifts, weekends, and public holidays.
• Proficient in Microsoft Office; knowledge of Opera Cloud PMS is an advantage.

Responsibilities

• Supervise and support the daily operations of the Housekeeping team
• Inspect guest rooms, public areas, and service areas to ensure cleanliness and quality standards are met
• Ensure guest rooms are cleaned, inspected, and released on time
• Attend to guest requests and resolve housekeeping-related concerns promptly
• Coordinate with Front Office regarding room status and Engineering on maintenance issues
• Monitor housekeeping supplies, linen inventory, and Lost & Found procedures
• Conduct daily briefings, provide on-the-job training, and support the development of team members
• Ensure compliance with hotel policies, safety procedures, hygiene standards, and Accor brand guidelines
• Promote teamwork, excellent guest service, and environmental sustainability initiatives
• Perform any other duties assigned by the Housekeeping Manager

Skills

Leadership

Communication

Organizational

Detail-oriented

Flexibility to work shifts

Education

Diploma/NITEC in Hospitality or related field

Tools

Microsoft Office

Opera Cloud PMS (advantage)

Job description

ibis Singapore on Bencoolen is seeking a Housekeeping Supervisor to oversee daily housekeeping operations, ensuring guest rooms, public areas, and service zones meet the highest standards of cleanliness and presentation in line with Accor brand guidelines.

You will lead a team, conduct briefings, coordinate with Front Office and Engineering, monitor supplies, and support training and development while promoting guest satisfaction and sustainability initiatives.