A prominent recruitment agency in Singapore is seeking individuals for a permanent position focused on customer service in the hospitality sector. The ideal candidate will have a diploma in hospitality and tourism management along with excellent communication and interpersonal skills. Responsibilities include assisting customers, ensuring service excellence, and handling guest concerns. Housekeeping experience is preferred, and candidates should be able to work effectively in teams and remain calm under pressure.
Qualifications
Previous housekeeping experience is an asset.
Highly responsible and reliable.
Ability to focus attention on guest needs.
Responsibilities
Aid customer service over various platforms.
Carry out operations for service excellence.
Communicate well at the workplace.
Develop personal effectiveness.
Provide related housekeeping services.
Solve problems at the operations level.
Take care of guest concerns.
Use basic computer functions.
Work in teams.
Skills
Excellent communication skills
Strong interpersonal skills
Problem-solving abilities
Organizational skills
Ability to work in teams
Education
Diploma in hospitality and tourism management
Job description
Responsibilities
Aid customer service over various platforms.
Carry out operations for service excellence.
Communicate and relate well at the workplace.
Develop personal effectiveness at operations level.
Provide related housekeeping services.
Solve problems and make decisions at an operations level.
Take care of guest concerns.
Use basic functions of a computer.
Work in teams.
Period
Permanent Position
Working Hours
Shift Hours
Up to $1,800
Requirements
Diploma (preferably in hospitality and tourism management)
Previous housekeeping experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)