Hotel Manager

Far East Organization; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Far East Organization is seeking a Hotel Manager to lead and supervise multi-department operations, driving profitability and guest satisfaction at our Singapore property. You will oversee Front Office, Housekeeping & Laundry, F&B, Security and Engineering to ensure efficient, high-quality service aligned with corporate standards.

Collaborate with the Executive Committee to craft strategic plans, budgets and forecasts, while mentoring staff and implementing yield management to maximize ARR and

Qualifications

• Experience in hotel operations and department oversight.
• Ability to develop budgets and forecast financials.
• Strong leadership and strategic thinking.

Responsibilities

• Oversee Front Office, Housekeeping & Laundry, F&B, Security and Engineering to ensure proper, efficient and profitable hotel operations.
• Collaborate with the Executive Committee to develop long-term and short-term strategies, budgets, and forecasts.
• Provide recommendations to the Area General Manager on process improvements and hotel strategies.
• Analyze trends and guest needs to maintain high service standards across accommodations, services and facilities.
• Implement yield management strategies to achieve ARR and occupancy goals.
• Maintain high service and cleanliness standards in guestrooms and public areas within budget.
• Ensure F&B section meets sales and service standards.
• Regularly inspect guest rooms, public areas, lobby and facilities to uphold high standards.
• Coordinate with outsourced security for surveillance, reporting and incident follow-up.
• Coordinate with HR for manpower, recruitment, promotions, terminations, etc.
• Review departmental programs to foster future department heads.
• Conduct daily visits to all departments to observe routine activities.
• Act as a representative of the Area General Manager in their absence.
• Perform other duties assigned by the Area General Manager professionally and diligently.

Skills

Leadership

Supervision

Budgeting

Forecasting

Yield management

Job description

The Hotel Manager shall provide supervision, direction and leadership in the hotel in accordance with the Objectives and Quality Standards established by the organization, and also drive the business to achieve its maximum potential.

• Ensure the proper, efficient and profitable functioning of the hotel by overseeing departments including the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering.
• Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the Hotel.
• Provide recommendations and advice to the Area General Manager on process improvements and strategies for the hotel.
• Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services and facilities.
• Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory.
• Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department.
• Ensure that F&B section meets desired sales and services standards.
• Regularly inspect guest rooms, public areas, lobby and other facilities to uphold consistently high standards.
• Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up.
• Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc.
• Review departmental programs to foster the development of future department heads.
• Conduct daily visits to all departments to observe routine activities.
• Act as a representative of the Area General Manager in their absence.
• Perform any other duties assigned by the Area General Manager professionally and diligently.

The Hotel Manager shall provide supervision, direction and leadership in the hotel in accordance with the Objectives and Quality Standards established by the organization, and also drive the business to achieve its maximum potential.

• Ensure the proper, efficient and profitable functioning of the hotel by overseeing departments including the Front Office, Housekeeping & Laundry, Food & Beverage, Security and Engineering.
• Collaborate with the Executive Committee to develop long-term and short-term strategies, create budgets, and forecast for the Hotel.
• Provide recommendations and advice to the Area General Manager on process improvements and strategies for the hotel.
• Stay proactive and resourceful in analyzing trends and understanding changing guest needs and expectations regarding accommodations, services and facilities.
• Implement effective yield management strategies to achieve ARR and occupancy goals, maximizing room inventory.
• Maintain a high level of service and cleanliness within budget in guestrooms and public areas through effective management of the Housekeeping Department.
• Ensure that F&B section meets desired sales and services standards.
• Regularly inspect guest rooms, public areas, lobby and other facilities to uphold consistently high standards.
• Collaborate with outsourced security for efficient surveillance, proper reporting, and incident follow-up.
• Coordinate with the HR Department for manpower needs, recruitment, promotions, terminations, etc.
• Review departmental programs to foster the development of future department heads.
• Conduct daily visits to all departments to observe routine activities.
• Act as a representative of the Area General Manager in their absence.
• Perform any other duties assigned by the Area General Manager professionally and diligently.