Hotel Front Desk Associate – Guest Experience & Check-In

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 26,000 - 28,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring a hotel front desk staff at Bugis, Singapore.

The role involves welcoming guests, handling check-in and check-out, and following company policies to ensure smooth service. Work includes shift options from 7:00am to 3:00pm or 3:00pm to 11:00pm. You will also handle inquiries via email, phone, or in person, perform cashiering duties, and participate in room, reservation, and public area checks as part of daily hospitality operations.

Responsibilities

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

Job description

The Supreme HR Advisory Pte. Ltd. is hiring a hotel front desk staff at Bugis, Singapore.

The role involves welcoming guests, handling check-in and check-out, and following company policies to ensure smooth service. Work includes shift options from 7:00am to 3:00pm or 3:00pm to 11:00pm. You will also handle inquiries via email, phone, or in person, perform cashiering duties, and participate in room, reservation, and public area checks as part of daily hospitality operations.