Front Desk & Guest Services Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 26,000 - 28,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. at Bugis is seeking a front desk associate to greet guests, perform check-in and check-out accurately, and strictly follow company policies and procedures.

You may be assigned room checks, reservations and public area inspections as part of the hotel's service standard; training is provided for potential promotion, and you will handle guest inquiries via email, phone or counter, while managing cashiering duties and maintaining an accurate cash float.

Responsibilities

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

Job description

The Supreme HR Advisory Pte. Ltd. at Bugis is seeking a front desk associate to greet guests, perform check-in and check-out accurately, and strictly follow company policies and procedures.

You may be assigned room checks, reservations and public area inspections as part of the hotel's service standard; training is provided for potential promotion, and you will handle guest inquiries via email, phone or counter, while managing cashiering duties and maintaining an accurate cash float.