Guest Experience Specialist

HAVE FUN BUGIS PLUS PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

HAVE FUN BUGIS PLUS PTE. LTD. in Singapore is looking for a customer service professional to provide a positive customer experience through friendly and efficient service. Responsibilities include handling phone reservations, greeting guests, serving food and beverages, and maintaining a safe environment.

The ideal candidate should communicate effectively with team members and management and be able to work unsupervised. A commitment to cleanliness and quality service is essential.

Responsibilities

• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guests to designated rooms.
• Record orders and serve food and beverages.
• Input orders into the point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Job description

HAVE FUN BUGIS PLUS PTE. LTD. in Singapore is looking for a customer service professional to provide a positive customer experience through friendly and efficient service. Responsibilities include handling phone reservations, greeting guests, serving food and beverages, and maintaining a safe environment.

The ideal candidate should communicate effectively with team members and management and be able to work unsupervised. A commitment to cleanliness and quality service is essential.