Hospitality Operations Trainee & People Champion

MINOR FOOD GROUP (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 3,000 - 4,200; Full time

Job summary

MINOR FOOD GROUP (SINGAPORE) PTE. LTD. is seeking an outlet operations officer who can train staff, enforce company policies, and maintain a high standard of customer service. You will coordinate kitchen and service activities and ensure smooth daily opening and closing procedures.

The role requires at least 1 year of relevant experience, MS Office proficiency, and weekend availability. You will report to the operations team and help uphold the brand image in a fast-paced environment.

Qualifications

• NITEC/Diploma/Degree in Business/F&B Management/Hospitality/Tourism or equivalent.
• At least 1 year of similar working experience.
• Proficiency in MS Office application.
• Excellent interpersonal and communication skills.
• Positive attitude with ability to influence positively.
• Able to work on weekends.

Responsibilities

• Assist to create good working environment and develop subordinates by identifying areas that needs training and action to support it
• Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Maintain high level of customer service as per QSC standards
• Ensure overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Ensure that POS system is operational and accurate at all times
• Provide co-ordination and services for both kitchen and service

Skills

Interpersonal skills

Communication skills

MS Office proficiency

Weekend availability

Education

NITEC/Diploma/Degree in Business/F&B Management/Hospitality/Tourism or equivalent

Tools

MS Office

Job description

MINOR FOOD GROUP (SINGAPORE) PTE. LTD. is seeking an outlet operations officer who can train staff, enforce company policies, and maintain a high standard of customer service. You will coordinate kitchen and service activities and ensure smooth daily opening and closing procedures.

The role requires at least 1 year of relevant experience, MS Office proficiency, and weekend availability. You will report to the operations team and help uphold the brand image in a fast-paced environment.