Hospitality & Housekeeping Quality Lead | Onboarding

Urban Company Singapore; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Career growth

Data-driven core projects

Interaction with senior leaders

Job summary

Urban Company Singapore is seeking an in-house housekeeping & hospitality associate to uphold quality and standards of our cleaning professionals on the platform. The role reports to the General Manager, and is expected to work on core operational tracks and strategic projects to improve the supply ecosystem.

You will get to analyze data to break down problems and deliver insights, while hands-on ensuring best-in-class execution and deployment of your own projects, collaborating with business

Qualifications

• Bachelor's degree preferred.
• Minimum 1 year experience in housekeeping industry.
• Strong communication skills.
• Bias for action and hustle to get the job done.
• Previous experience in managing some data.

Responsibilities

• Selection and onboarding of professionals
• Counselling and polishing of professionals
• Creation of online training materials
• Leveraging on tech to improve overall pro communication & quality
• Collaborating with business teams on strategic initiatives

Skills

Strong communication

Bias for action

Data handling

Education

Bachelor's degree

Job description

Urban Company Singapore is seeking an in-house housekeeping & hospitality associate to uphold quality and standards of our cleaning professionals on the platform. The role reports to the General Manager, and is expected to work on core operational tracks and strategic projects to improve the supply ecosystem.

You will get to analyze data to break down problems and deliver insights, while hands-on ensuring best-in-class execution and deployment of your own projects, collaborating with business