Hospital Billing & Call Center Specialist (1 Year)

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

Success Human Resource Centre Pte Ltd in Singapore is seeking a customer service professional for a 1 year contract (convertible) handling hospital billing payments. The role offers an up-to SGD 3,000 per month and standard office hours from Monday to Friday.

Location is Bukit Merah, Singapore. Responsibilities include handling inbound calls, making outbound follow-ups on payments, receivables management, and providing billing information to patients.

Qualifications

• Good interpersonal, communication and written skills.
• Proactive, committed and self-motivated.
• Positive team player who is also able to work independently.
• Proficient in Microsoft Office applications (MS Word & Excel).
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients.

Responsibilities

• Handling inbound calls on payment related to hospital bills.
• Making outbound calls to follow up on payment related to hospital bills.
• Receivables management.
• General customer service duties.
• Handle patient enquiries, provide billing information to patients.
• Sending statement of accounts.

Skills

Interpersonal skills

Communication

Written skills

Proactive

Team player

MS Word

MS Excel

Education

Higher secondary/Pre-U/College

Professional Certificate

Tools

MS Word

MS Excel

Job description

Success Human Resource Centre Pte Ltd in Singapore is seeking a customer service professional for a 1 year contract (convertible) handling hospital billing payments. The role offers an up-to SGD 3,000 per month and standard office hours from Monday to Friday.

Location is Bukit Merah, Singapore. Responsibilities include handling inbound calls, making outbound follow-ups on payments, receivables management, and providing billing information to patients.