Hospital Billing Call Center Agent (1-Year Contract)

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

Success Human Resource Centre Pte Ltd is hiring for a 1 Year Contract (Convertible) role based in Bukit Merah, Singapore. You will handle inbound calls on hospital bill payments, and perform outbound follow-ups with patients to collect payments.

The position requires good interpersonal and written communication skills, a proactive attitude, and the ability to work both in a team and independently. Proficiency in MS Word and Excel is preferred, with bilingual Mandarin speaking considered an

Qualifications

• Good interpersonal, communication, and written skills.
• Proactive, committed, and self-motivated.
• Team player able to work independently.
• Proficient in MS Office (Word & Excel).
• Mandarin proficiency preferred to liaise with Mandarin-speaking clients.

Responsibilities

• Handle inbound calls on hospital bill payments.
• Make outbound calls to follow up on payments.
• Manage receivables.
• Provide general customer service.
• Respond to patient inquiries with billing information.
• Send statements of accounts.

Skills

Interpersonal communication

MS Office (Word & Excel)

Bilingual Mandarin

Education

Higher secondary / Pre-U / College

Tools

MS Word

MS Excel

Job description

Success Human Resource Centre Pte Ltd is hiring for a 1 Year Contract (Convertible) role based in Bukit Merah, Singapore. You will handle inbound calls on hospital bill payments, and perform outbound follow-ups with patients to collect payments.

The position requires good interpersonal and written communication skills, a proactive attitude, and the ability to work both in a team and independently. Proficiency in MS Word and Excel is preferred, with bilingual Mandarin speaking considered an