Healthcare Billing & Collections Agent (1-Year Contract)

SUCCESS RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

SUCCESS RESOURCE CENTRE PTE. LTD. is seeking a responsive professional to manage payment-related calls and receivables for hospital billing. The role is a 1 year contract convertible to a longer term, located at Bukit Merah, with office hours from Monday to Friday, 9am to 6pm.

You will handle inquiries, provide billing information, and support the accounts receivable process while maintaining strong customer service standards.

Qualifications

• Good interpersonal, communication and written skills.
• Proactive, committed and self-motivated.
• Proficient with MS Word and Excel.

Responsibilities

• Handling inbound calls on payment related to hospital bills.
• Making outbound calls to follow up on payment related to hospital bills.
• Receivables management.
• General customer service duties.
• Handle patient enquiries, provide billing information to patients.
• Sending statement of accounts.

Skills

Interpersonal skills

Communication skills

Written communication

Education

Higher secondary/Pre-U/A level/College

Professional Certificate

Tools

Microsoft Word

Microsoft Excel

Job description

SUCCESS RESOURCE CENTRE PTE. LTD. is seeking a responsive professional to manage payment-related calls and receivables for hospital billing. The role is a 1 year contract convertible to a longer term, located at Bukit Merah, with office hours from Monday to Friday, 9am to 6pm.

You will handle inquiries, provide billing information, and support the accounts receivable process while maintaining strong customer service standards.