Call Centre Agent at Bukit Merah, Up to $3,000 (Office hours)

SUCCESS RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

SUCCESS RESOURCE CENTRE PTE. LTD. is seeking a responsive professional to manage payment-related calls and receivables for hospital billing. The role is a 1 year contract convertible to a longer term, located at Bukit Merah, with office hours from Monday to Friday, 9am to 6pm.

You will handle inquiries, provide billing information, and support the accounts receivable process while maintaining strong customer service standards.

Qualifications

• Good interpersonal, communication and written skills.
• Proactive, committed and self-motivated.
• Proficient with MS Word and Excel.

Responsibilities

• Handling inbound calls on payment related to hospital bills.
• Making outbound calls to follow up on payment related to hospital bills.
• Receivables management.
• General customer service duties.
• Handle patient enquiries, provide billing information to patients.
• Sending statement of accounts.

Skills

Interpersonal skills

Communication skills

Written communication

Education

Higher secondary/Pre-U/A level/College

Professional Certificate

Tools

Microsoft Word

Microsoft Excel

Job description

Job Overview

• 1 Year Contract (Convertible)
• Up to $3,000
• Office hours
• Bukit Merah

Period

1 Year Contract (Convertible)

Salary

Up to $3,000

Working hours

Mon to Fri: 9am to 6pm

Location

Bukit Merah

Responsibilities

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients