Hearing Care Specialist: Fitting, Counseling & Outreach

STAFFKING PTE. LTD.

Singapore

On-site

SGD 39,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Sales incentive

5-day work week

Job summary

STAFFKING PTE. LTD. in Singapore is seeking a qualified audiology professional to conduct hearing assessments, provide fittings and counselling, and manage daily store operations. You will evaluate clients, recommend hearing solutions, and contribute to a positive customer experience.

The role involves after-sales support, outreach activities, and achieving store sales targets in a busy healthcare retail environment.

Qualifications

Diploma/Degree in Audiology, Hearing Science, Speech & Hearing or related discipline.
Experience in audiology, hearing aids, hearing care or healthcare retail preferred.
Experience in hearing assessment, hearing aid fitting and counselling is an advantage.
Strong customer service and communication skills.

Responsibilities

Conduct hearing assessments and hearing aid evaluations for clients.
Recommend suitable hearing solutions based on clients' hearing needs and lifestyle.
Perform hearing aid fitting, adjustment and fine-tuning.
Provide professional counselling and guidance on hearing aid usage and care.
Handle after-sales support, including troubleshooting and maintenance of hearing devices.
Build and maintain strong relationships with clients and provide a positive customer experience.
Promote hearing health through screening events, outreach activities and marketing campaigns.
Manage daily store operations including inventory, cleanliness and store organisation.
Handle hearing aid retail sales and work towards store sales and service targets.
Maintain accurate client and sales records and ensure smooth day-to-day operations.