Hearing Care Specialist: Assessments, Fittings & Patient Support

WECRUIT PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a Hearing Care Specialist to perform audiological assessments, recommend hearing solutions, and guide clients through the hearing aid selection and fitting process.

Role includes after-sales support, troubleshooting, and maintaining strong client relationships while contributing to events, campaigns, and store targets with a compassionate, patient-focused approach.

Qualifications

• Bachelor’s or Master’s Degree in Audiology.
• Experience in hearing care is an advantage.
• Strong communication skills with clients and medical specialists.
• Clear ability to explain results and build rapport.
• Willingness to learn and develop skills.
• Team player with collaborative mindset.

Responsibilities

• Conduct comprehensive audiological assessments and hearings aid evaluations.
• Recommend suitable hearing solutions and guide clients through selection.
• Perform accurate fittings, adjustments, and counselling for client satisfaction.
• Provide after-sales support including fine-tuning, troubleshooting, and maintenance.
• Build client relationships with personalised service and ongoing care.
• Support hearing screening events and marketing to promote hearing health.
• Ensure smooth store operations, inventory, cleanliness, and organisation.
• Manage retail sales while working towards revenue, sales and service targets.

Skills

Communication skills

Interpersonal skills

Team player

Patient & compassionate

Education

Bachelor’s or Master’s Degree in Audiology

Job description

WECRUIT PTE. LTD. in Singapore is seeking a Hearing Care Specialist to perform audiological assessments, recommend hearing solutions, and guide clients through the hearing aid selection and fitting process.

Role includes after-sales support, troubleshooting, and maintaining strong client relationships while contributing to events, campaigns, and store targets with a compassionate, patient-focused approach.