Audiology Care Consultant & Hearing Solutions Advisor

WECRUIT PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking an Audiology Consultant to assess clients, evaluate hearing needs, and guide them through hearing aid selection. You will perform fittings, provide counselling, and deliver after-sales support to ensure high patient satisfaction.

The role involves community outreach, store operations, and achieving sales and service targets while maintaining excellent client relationships with professionals in the hearing care field.

Qualifications

• Bachelor's or Master's Degree in Audiology.
• Experience in the hearing care industry is an advantage.
• Strong communication and interpersonal skills with clients and medical specialists.
• Excellent interpersonal skills to explain hearing results clearly.
• Willingness to continuously learn and develop knowledge and technical skills.
• Strong team player able to collaborate with colleagues.
• Patient, compassionate, client-focused approach.

Responsibilities

• Conduct comprehensive audiological assessments and hearing aid evaluations to identify clients' hearing needs.
• Recommend suitable hearing solutions and guide clients through the hearing aid selection process.
• Perform accurate hearing aid fittings, adjustments, and provide professional counselling to optimise client satisfaction.
• Provide comprehensive after-sales support, including device fine-tuning, troubleshooting, and maintenance.
• Build and maintain strong client relationships by delivering personalised service and ongoing hearing care support.
• Support hearing screening events, community outreach initiatives, and marketing campaigns to promote hearing health awareness.
• Ensure smooth day-to-day store operations, including inventory management, store cleanliness, and overall organisation.
• Manage the retail sales of hearing aids while working towards store revenue, sales, and service quality targets.

Skills

Communication skills

Interpersonal skills

Team player

Patient and compassionate

Client-focused approach

Willingness to learn

Education

Bachelor's or Master's Degree in Audiology

Job description

WECRUIT PTE. LTD. in Singapore is seeking an Audiology Consultant to assess clients, evaluate hearing needs, and guide them through hearing aid selection. You will perform fittings, provide counselling, and deliver after-sales support to ensure high patient satisfaction.

The role involves community outreach, store operations, and achieving sales and service targets while maintaining excellent client relationships with professionals in the hearing care field.