Hearing Care Specialist - WCAN

WECRUIT PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a Hearing Care Specialist to perform audiological assessments, recommend hearing solutions, and guide clients through the hearing aid selection and fitting process.

Role includes after-sales support, troubleshooting, and maintaining strong client relationships while contributing to events, campaigns, and store targets with a compassionate, patient-focused approach.

Qualifications

• Bachelor’s or Master’s Degree in Audiology.
• Experience in hearing care is an advantage.
• Strong communication skills with clients and medical specialists.
• Clear ability to explain results and build rapport.
• Willingness to learn and develop skills.
• Team player with collaborative mindset.

Responsibilities

• Conduct comprehensive audiological assessments and hearings aid evaluations.
• Recommend suitable hearing solutions and guide clients through selection.
• Perform accurate fittings, adjustments, and counselling for client satisfaction.
• Provide after-sales support including fine-tuning, troubleshooting, and maintenance.
• Build client relationships with personalised service and ongoing care.
• Support hearing screening events and marketing to promote hearing health.
• Ensure smooth store operations, inventory, cleanliness, and organisation.
• Manage retail sales while working towards revenue, sales and service targets.

Skills

Communication skills

Interpersonal skills

Team player

Patient & compassionate

Education

Bachelor’s or Master’s Degree in Audiology

Job description

Responsibilities for Hearing Care Specialist:

• Conduct comprehensive audiological assessments and hearing aid evaluations to identify clients’ hearing needs.


• Recommend suitable hearing solutions and guide clients through the hearing aid selection process.


• Perform accurate hearing aid fittings, adjustments, and provide professional counselling to optimise client satisfaction.


• Provide comprehensive after-sales support, including device fine-tuning, troubleshooting, and maintenance.


• Build and maintain strong client relationships by delivering personalised service and ongoing hearing care support.


• Support hearing screening events, community outreach initiatives, and marketing campaigns to promote hearing health awareness.


• Ensure smooth day-to-day store operations, including inventory management, store cleanliness, and overall organisation.


• Manage the retail sales of hearing aids while working towards store revenue, sales, and service quality targets.

Qualifications for Hearing Care Specialist:

• Bachelor’s or Master’s Degree in Audiology.


• Prior experience in the hearing care industry will be an added advantage.


• Strong communication skills with the ability to interact effectively with clients and medical specialists.


• Excellent interpersonal skills with the ability to build rapport and clearly explain hearing assessment results.


• Willingness to continuously learn and develop knowledge and technical skills.


• Strong team player with the ability to collaborate effectively with colleagues.


• Patient, compassionate, and client-focused approach.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.