Healthcare Systems & Business Analyst #HDC1

Recruit Express Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a System Process Analyst to bridge business needs, laboratory workflows and technology, supporting onboarding of NEHR systems and test reporting processes. You will analyse processes, gather requirements, coordinate testing, and collaborate with users, vendors and project stakeholders to ensure compliant, scalable solutions in healthcare IT.

This role emphasizes UAT coordination, defect tracking and documentation, with regulatory alignment and

Qualifications

• Degree in Information Systems, Computer Science, Healthcare Informatics, Biomedical Science, Business Analytics or related discipline
• Diploma holders with healthcare IT experience may be considered
• 2–5 years of relevant experience in healthcare IT, BA, LIS, or NEHR-related projects
• Hands-on experience in requirements gathering, process analysis, system implementation, UAT coordination and defect management
• Experience with end users, vendors and multiple project stakeholders
• Proficiency in testing methodologies and issue management with strong communication skills

Responsibilities

• Analyse laboratory workflows and identify opportunities for process and system improvements
• Gather, document and translate business requirements into system requirements
• Support onboarding of laboratory systems and test reporting processes to NEHR
• Collaborate with users, vendors and stakeholders to understand requirements and resolve issues
• Coordinate User Acceptance Testing (UAT) including planning, execution, defect tracking and resolution
• Monitor and manage system defects ensuring proper documentation and timely resolution
• Prepare and maintain business requirements, process flows and functional documentation
• Support system implementation activities ensuring alignment with regulatory requirements
• Contribute to healthcare digitalisation and compliance initiatives
• Support other project and process analysis activities as required

Skills

Requirements gathering

Process analysis

UAT coordination

Defect management

Stakeholder management

MS Office

Education

Bachelor's or higher in Information Systems/CS/Healthcare Informatics/ Biomedical Science/ Business Analytics

Diploma in related healthcare IT

Tools

SQL

Job description

Make an Impact in Healthcare Technology

Join a healthcare transformation programme where you’ll bridgebusiness needs, laboratory workflows and technologyto support the successful onboarding of systems and test reporting processes to the National Electronic Health Record (NEHR).

As a System Process Analyst, you’ll work closely with users, vendors and project stakeholders to analyse processes, translate requirements into system solutions, coordinate testing and support the programme through to implementation.

What You’ll Be Doing

• Analyse existing laboratory workflows and identify opportunities for process and system improvements.

• Gather, document and translate business requirements into clear system requirements.

• Support the transformation and onboarding of laboratory systems and test reporting processes to NEHR.

• Work closely with users, vendors and project stakeholders to understand requirements and resolve issues.

• Coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking and resolution.

• Monitor and manage system defects, ensuring issues are documented, followed up and resolved within agreed timelines.

• Prepare and maintain business requirements, process flows, functional documentation and other project-related materials.

• Support system implementation activities and ensure solutions align with operational and regulatory requirements.

• Contribute to healthcare digitalisation and compliance initiatives.

• Support other project and process analysis activities as required.

What We’re Looking For

• Degree in Information Systems, Computer Science, Healthcare Informatics, Biomedical Science, Business Analytics or a related discipline.

• Diploma holders with relevant healthcare IT experience may also be considered.

• 2–5 years of relevant experiencein healthcare IT, business analysis, clinical systems, laboratory information systems (LIS) or healthcare operations.

• Hands-on experience in requirements gathering, process analysis, system implementation, UAT coordination and defect management.

• Experience working with end users, vendors and multiple project stakeholders.

• Exposure to healthcare systems such asLIS, EMR, HIS or NEHR-related projectswill be advantageous.

• Strong analytical, documentation and problem-solving abilities.

• Able to understand business workflows and translate operational needs into practical system requirements.

• Good understanding of testing methodologies and issue management.

• Strong communication and stakeholder management skills.

• Proficient in Microsoft Office applications.

Added Advantage

• Knowledge ofHL7, LOINC, SNOMED CT, healthcare terminology mapping or interoperability standards.

• Experience supporting NEHR onboarding, regulatory compliance or digital healthcare initiatives.

• Understanding of laboratory, pathology, microbiology or blood bank workflows.

• Basic SQL knowledge.