Healthcare Assistant | Specialist Medical Centre

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 23,000 - 39,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd in Singapore seeks a clinic administrative assistant to handle patient registration, inquiries, appointment scheduling, and related admin tasks, including cash and cheque receipts, with no shift work.

The role involves booking operating theatres and coordinating with anaesthetists and hospitals for inpatient or day surgery, liaising with patients and hospitals, and managing insurance claims via corporate portals and MediClaim.

Qualifications

• Minimum NITEC qualification.
• Prior experience as a clinic assistant or enrolled nurse is advantageous.
• Familiar with insurance and claims portals.

Responsibilities

• Perform clinic administrative duties: register patients, respond to inquiries, schedule appointments, assist with surgery related matters, handle filing and cash/cheque receipts.
• Booking of operating theatres, anaesthetists, hospital accommodation for inpatient or day surgery procedures.
• Liaising with hospital and patients on outpatient/inpatient matters.
• Follow up on patient reviews and postoperative recovery.
• Maintenance of clinic and stock inventory.
• Rendering patient care in outpatient/day surgery settings.
• Assist in clinic and surgical procedures in outpatient/day surgery settings.
• Manage patient corporate insurance claims via portals.
• Manage MediClaim portal claims.
• Communicate with insurance companies and vendors.
• Advise patients on insurance related matters.

Skills

Clinic admin experience

Insurance claims portals familiarity

Positive attitude

Education

NITEC

Tools

Insurance portals

Job description

Up to $3.5K + AWS + VB | No shift work

Job Description

• Perform clinic administrative duties (Register patients, attend to any inquiries, scheduling of appointments, surgery related matters etc) and general admin duties (filing, handling cash & checks receipts).

• Booking of operating theatres, anaesthetists, hospital accommodation, etc for inpatient or day surgery procedures.

• Liaising with hospital and patient on matters in relation to outpatient and inpatient matters.

• Follow up on patient's review, patient's postoperative recovery.

• Maintenance of the clinic and ensure stock inventory.

• Rendering patient care in an outpatient and/or day surgery setting.

• Assist in clinic and surgical procedures in an outpatient and day surgery setting.

• Perform the management of patients' corporate insurance claims, by utilizing the different corporate insurance claims portals.

• Perform the management of patients' Medisave and claims, by utilizing the MediClaim portal.

• Communicate and liaise with insurance companies and vendors on all necessary matters.

• Advise patients on insurance related matters, if applicable.

Job Requirements

• Possess minimum NITEC

• Prior experience as a clinic assistant/enrolled nurse would be advantageous

• Familiar with handling various insurance and claims management portals

• Possesses a positive attitude, and good work ethic

• Demonstrates a positive willingness to learn

• Candidate without prior experience may apply

• Comfortable with 5.5 days work week

Choong Sing Yee EA License No. 02C3423 Personnel Registration No. R26164373