Head of International Network Operations & AIOps

Telstra Singapore; Singapore; On-site; SGD 180,000 - 280,000; Full time

Benefits offered by this job

Flexibility and work life balance

Performance-related pay

Access to learning programs

Global presence across 22 countries

Opportunities to work where we do业务

Job summary

Telstra Singapore is seeking a seasoned Head of International Network Operations to lead geographically distributed teams and oversee partner relationships across Telstra's international network footprint.

You will drive resilient operations, rapid restoration, proactive incident avoidance and faster capacity/customer order delivery while shaping an autonomous operations roadmap and governance across regions.

Qualifications

• Extensive leadership experience in high-availability telecom or network operations.
• Strong track record delivering complex international network projects.
• Ability to drive transformation and continuous improvement.

Responsibilities

• Lead end-to-end operations for Telstra Digital Infrastructure transport and subsea infrastructure across major international routes.
• Oversee network monitoring, fault detection, isolation, response, service-impact assessment, escalation, and restoration.
• Lead backbone capacity augmentation and customer-order provisioning for transport services, balancing speed, quality, risk and commercial outcomes.
• Own maintenance planning, change management, incident management, problem management and continuous improvement of operational processes.
• Set the vision and execution roadmap for highly autonomous network operations and AIOps, including predictive analytics and AI-assisted fault detection.

Job description

Telstra Singapore is seeking a seasoned Head of International Network Operations to lead geographically distributed teams and oversee partner relationships across Telstra's international network footprint.

You will drive resilient operations, rapid restoration, proactive incident avoidance and faster capacity/customer order delivery while shaping an autonomous operations roadmap and governance across regions.