Head of Global Freight Operations

ALLIANCE 21 PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ALLIANCE 21 PTE. LTD. in Singapore is seeking an experienced Freight Operations Manager to lead the Freight Operations Department, including Air Freight, Sea Freight, Neutral Freight, and Project Cargo.

You will report to senior management as HOD, driving performance, growth, and operational excellence across global logistics. The role requires hands-on leadership, strong people management, and a deep understanding of end-to-end international operations.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, or related discipline.
• 5+ years in freight forwarding, logistics, or international transportation operations.
• 3+ years in supervisory or management roles within freight forwarding.
• Experience across Air Freight, Sea Freight, Neutral Freight and Project Cargo.

Responsibilities

• Lead and manage the Freight Operations Department to meet KPIs and service levels.
• Oversee end-to-end air, sea, neutral, and project cargo shipments.
• Ensure regulatory compliance and accurate shipment documentation.
• Develop and implement processes to improve productivity, profitability, and customer satisfaction.
• Build relationships with customers, carriers, agents, and partners.

Skills

Strategic leadership

Team management

Operational excellence

Regulatory compliance

Customer relationship mgmt

Education

Bachelor's degree in Logistics or related field

Job description

ALLIANCE 21 PTE. LTD. in Singapore is seeking an experienced Freight Operations Manager to lead the Freight Operations Department, including Air Freight, Sea Freight, Neutral Freight, and Project Cargo.

You will report to senior management as HOD, driving performance, growth, and operational excellence across global logistics. The role requires hands-on leadership, strong people management, and a deep understanding of end-to-end international operations.