Head of Case Management & Clinical Excellence

Institute of Mental Health; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

The Institute of Mental Health (IMH) in Singapore seeks a Head of the Case Management Unit to provide strategic direction and leadership for clinical services. You will shape policy, drive departmental transformation, and ensure high-quality patient care while stewarding resources and staff development.

Reporting to senior leadership, you will oversee recruitment, performance management, education, and continuous quality improvement, fostering inter-disciplinary collaboration to deliver

Qualifications

• Strong leadership and change management skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving capabilities.
• Financial management and budget oversight experience.
• Quality improvement and project management expertise.
• Proficiency in information technology and data management systems.

Responsibilities

• Lead departmental mission and objectives aligned with hospital strategic goals.
• Establish and review policies and clinical practice standards.
• Drive service delivery models using evidence-based practices.
• Monitor KPIs, clinical outcomes, and service quality.

Skills

Leadership

Communication

Strategic thinking

Financial management

Quality improvement

IT & data management

Education

Degree or postgraduate qualifications in Psychology, Nursing, Social Work or Counselling

Job description

The Institute of Mental Health (IMH) in Singapore seeks a Head of the Case Management Unit to provide strategic direction and leadership for clinical services. You will shape policy, drive departmental transformation, and ensure high-quality patient care while stewarding resources and staff development.

Reporting to senior leadership, you will oversee recruitment, performance management, education, and continuous quality improvement, fostering inter-disciplinary collaboration to deliver