Head of Business Operations

DELTAPING LABS PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

DeltaPingLabs is seeking a Head of Business Operations to partner with the CEO in translating business priorities into practical operating plans and coordinating their execution in Singapore.

The role covers business operations, cross-functional project coordination, partnership coordination and market research, linking development activities with commercial objectives and establishing scalable workflows as the business grows.

Qualifications

• Degree in a relevant discipline or equivalent experience.
• Experience in business operations, project coordination or commercial execution with ownership of initiatives.
• Working knowledge of Web3 and blockchain ecosystems and their business applications.
• Ability to manage schedules, dependencies and cross-functional stakeholders through delivery.
• Strong written and verbal English communications for proposals, updates and presentations.
• Willingness to travel internationally on a frequent basis.

Responsibilities

• Translate priorities into operating plans, milestones and measurable objectives.
• Coordinate with development, product, marketing and business development to track progress and resolve delivery issues.
• Plan operational activities for product launches, ecosystem initiatives and campaigns.
• Own and improve internal workflows, reporting routines and project documentation.
• Conduct market, competitor and ecosystem research to support planning and opportunities.
• Evaluate partnerships and coordinate meetings, onboarding and follow-ups.
• Prepare business presentations, announcements and external communications.
• Monitor performance and consolidate findings to suggest improvements.
• Support budget planning, expense tracking and resource coordination within approved limits.
• Attend overseas partner meetings and relevant industry events and ensure actions are followed through.

Skills

Business operations

Project coordination

Commercial execution

Web3 knowledge

Stakeholder coordination

Research & analysis

English communication

Independent work

International travel

Education

Relevant degree

Tools

Excel

SQL

Python

Job description

We are seeking a Head of Business Operations to work closely with the CEO in translating business priorities into practical operating plans and coordinating their execution.

This is a hands-on role covering business operations, cross-functional project coordination, partnership coordination and market research. You will help connect development activities with commercial objectives and establish effective working processes as the business grows.

Key Responsibilities

• Translate business priorities into operating plans, project milestones and measurable objectives.
• Coordinate with development, product, marketing and business development stakeholders to track progress, manage dependencies and resolve delivery issues.
• Plan and coordinate operational activities for product launches, ecosystem initiatives and marketing campaigns.
• Own and improve internal operating workflows, reporting routines and project documentation to support consistent execution.
• Conduct market, competitor and ecosystem research to support business planning and assess potential commercial opportunities.
• Evaluate potential business partnerships, prepare proposals and coordinate meetings, onboarding and follow-up actions.
• Work with relevant stakeholders to prepare business presentations, announcements and other external communications.
• Monitor operational and campaign performance, consolidate findings and recommend practical improvements.
• Support budget planning, expense tracking and resource coordination within approved limits.
• Attend overseas partner meetings, project discussions and relevant industry events, and ensure agreed actions are followed through.

Requirements

• A recognised degree in a relevant discipline, or equivalent practical experience.
• Relevant experience in business operations, project coordination or commercial execution, with demonstrated ownership of projects or operational initiatives.
• Working knowledge of Web3 products and blockchain ecosystems, and the ability to understand their practical business applications.
• Ability to manage schedules, track dependencies and coordinate cross-functional stakeholders through to delivery.
• Strong research and analytical skills, with the ability to turn findings into practical business recommendations.
• Strong written and verbal communication skills in English, including the preparation of proposals, business updates and stakeholder presentations.
• Ability to work independently, prioritise competing tasks and operate effectively in an early-stage startup environment.
• Willingness and ability to undertake frequent international business travel.

Preferred Experience

• Operational experience in a Web3, DeFi or technology startup.
• Exposure to Web3 product launches, ecosystem partnerships or commercialisation initiatives.
• Familiarity with project tracking tools, workflow automation or data analysis tools such as Excel, SQL or Python.