Operations & Growth Manager (Web3/Blockchain)

Deltaping Labs; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Deltaping Labs is seeking an Operations & Growth Manager to drive global user acquisition and ecosystem development across Web3. This senior, strategic role requires deep technical fluency, international market expansion expertise, and fluency in English and Mandarin to coordinate with Asia and global stakeholders.

You will model growth, shape partnerships, run cross-border campaigns, and scale communities on Telegram, Discord, X, and Reddit, while keeping a sharp eye on DAU/MAU, LTV/CAC, and

Qualifications

• 3+ years in aggressive growth within Web3/Blockchain with proven scaling of decentralized products.
• Deep familiarity with Web3; DeFi protocols, non-custodial wallets, DEX/CEX, or GameFi preferred.
• Established global network of Web3 KOLs, media outlets, and project leads.
• Fluent in English and Mandarin; able to negotiate with NA and Chinese partners.
• Strong data-driven mindset with on-chain analytics to optimize KPIs.

Responsibilities

• Formulate end-to-end user growth strategies across acquisition, conversion, retention, and viral loops.
• Design and scale ecosystem across communities (Telegram, Discord, Twitter, Reddit).
• Lead global market expansion with localized tactics for diverse regions.
• Establish strategic partnerships with global KOLs, media, and exchanges.
• Orchestrate campaigns (AMAs, airdrops) to maximize brand equity.
• Monitor market shifts and pivot growth strategies in real time.
• Own KPI metrics: DAU, MAU, LTV/CAC, etc.
• Operate in a high-pressure startup environment with results focus.

Skills

Growth strategy

Web3 knowledge

Bilingual EN/Mandarin

Data analytics

KOL partnerships

Global market expansion

Campaign management

Job description

We are looking for a high-caliber Operations & Growth Manager to spearhead our global user acquisition and ecosystem development. This is a strategic leadership role requiring a deep fusion of Web3 technical literacy, international market expansion expertise, and bilingual fluency (English and Mandarin) to bridge our global operations with key stakeholders in Asia and beyond.

Core Responsibilities

• Strategic Growth Modeling: Formulate and execute end-to-end user growth strategies, optimizing the full funnel including acquisition, conversion, retention, and viral loops.

• Ecosystem Building: Design and refine the user growth framework across community operations, high-value content, and cross-border channel partnerships.

• Global Market Expansion: Lead user expansion in international markets, tailoring localized growth tactics for diverse geographical regions.

• Strategic Partnerships & BD: Integrate industry resources by establishing deep-tier partnerships with global KOLs, crypto-native communities, tier-1 media, and major exchange platforms.

• Campaign Execution: Orchestrate high-impact online/offline initiatives (including AMAs, global airdrops, and community incentive programs) to maximize brand equity.

• Community Architecture: Manage and scale core communities across Telegram, Discord, Twitter (X), and Reddit, ensuring high engagement and retention through crypto-native strategies.

• Market Intelligence: Monitor hyper-fast industry shifts and competitor moves to pivot growth strategies in real-time.

• Data-Driven Optimization: Lead data modeling and post-mortem analysis, taking full accountability for KPIs including DAU, MAU, Conversion Rates, and LTV/CAC ratios.

Requirements

• Industry Experience: Minimum 3+ years of aggressive growth experience specifically within the Web3/Blockchain sector. Applicants must demonstrate a proven track record of scaling decentralized products.

• Technical Domain Knowledge: Deep familiarity with the Web3 ecosystem is mandatory. Direct experience in DeFi protocols, Non-Custodial Wallets, DEX/CEX operations, or GameFi is highly preferred.

• Global Network: Must possess an established, ready-to-use network of international Web3 KOLs, media outlets, and project leads.

• Bilingual Proficiency: Native or professional fluency in both English and Mandarin is required. The candidate must be able to negotiate with North American partners and Chinese project founders/liquidity providers seamlessly.

• Analytical Rigor: Proficiency in on-chain data analysis and the ability to use data-driven insights to pivot marketing spend.

• Resilience: Proven ability to thrive in a high-pressure, 24/7 startup environment with a result-oriented mindset.