Head of Anti-Fraud & Governance Strategy

TikTok Pte. Ltd.; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

TikTok Local Services Governance team seeks to lead a small team of risks anti-fraud & governance experience experts to drive data-driven policies and strategies, reducing losses and combatting fraudulent behavior across merchants, listings, content, POIs, buyers, and reviewers.

Collaborating with Algorithm, Product, Engineering, Legal, and other cross-functional teams, the team will devise strategies to ensure a good business experience for merchants and creators while maintaining ecosystem

Qualifications

• 5+ years of demonstrated leadership experience in data-driven anti-fraud and governance programmes within O2O, Local Services, E-commerce, or related fields.
• Strong Bachelor's degree and above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, Data Analytics, or related fields.
• Proficiency in querying and analytical tools, and conducting data analysis (e.g., SQL, Python, Excel) is advantageous.

Responsabilités

• Lead & develop a small team of risks anti-fraud & governance experience experts to drive and create impactful and data-driven policies and strategies.
• Reduce platform losses and incentive abuses; detect and combat fraudulent online and offline behaviour across Merchants, Listings, Content, POIs, Buyers, and Reviewers.
• Establish policies and processes to collect and manage user feedback; and devise fulfilment and service experience strategies; across Customers, Creators and Sellers.
• Formulate and implement strategies to ensure a good business experience for Merchants and Creators, while governing fraud and experience issues.
• Collaborate with cross-functional teams like Algorithm, Product, Engineering, Legal teams, etc. to implement measures enhancing ecosystem health.
• Monitor the health of the ecosystem through data-driven and investigative methods; respond to emergencies, conduct ad-hoc investigations, and take action as needed.

Connaissances

Leadership

Data analysis

Anti-fraud governance

Programme management

SQL

Python

Excel

Formation

Bachelor's degree or above

Outils

SQL

Python

Excel

Description du poste

TikTok Local Services Governance team seeks to lead a small team of risks anti-fraud & governance experience experts to drive data-driven policies and strategies, reducing losses and combatting fraudulent behavior across merchants, listings, content, POIs, buyers, and reviewers.

Collaborating with Algorithm, Product, Engineering, Legal, and other cross-functional teams, the team will devise strategies to ensure a good business experience for merchants and creators while maintaining ecosystem