Head of Agency (Ship Agency)

TALENT TITANS PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TALENT TITANS PTE. LTD. is seeking a Head of Ship Agency to lead our operations and drive profitable growth in a dynamic maritime environment.

You will oversee port calls, vessel clearance, crew changes, and husbandry services, while building strong relationships with shipowners, charterers, and port authorities. This role requires strategic leadership, in-depth port operations knowledge, and the ability to manage a 24/7 operation.

Qualifications

• Proven ship agency experience, including senior management responsibility.
• Strong knowledge of port operations, maritime regulations, and agency finance.
• Excellent leadership, commercial, communication, and problem-solving skills.
• Ability to manage time-critical operations and support a 24/7 business.

Responsibilities

• Oversee port calls, vessel clearance, crew changes, and husbandry services.
• Manage relationships with shipowners, charterers, port authorities, and service providers.
• Drive business development, revenue growth, and service quality.
• Manage budgets, disbursement accounts, cost control, and collections.
• Ensure compliance with maritime regulations, safety standards, and company procedures.
• Lead and develop operations and commercial teams.

Skills

Ship agency experience

Senior management

Leadership

Communication skills

Problem-solving

Time-critical operations

24/7 operations

Job description

Role Summary

Lead the ship agency business, ensuring efficient vessel operations, strong customer relationships, regulatory compliance, and profitable growth.

Key Responsibilities

• Oversee port calls, vessel clearance, crew changes, and husbandry services.

• Manage relationships with shipowners, charterers, port authorities, and service providers.

• Drive business development, revenue growth, and service quality.

• Manage budgets, disbursement accounts, cost control, and collections.

• Ensure compliance with maritime regulations, safety standards, and company procedures.

• Lead and develop operations and commercial teams.

Requirements

• Proven ship agency experience, including senior management responsibility.

• Strong knowledge of port operations, maritime regulations, and agency finance.

• Excellent leadership, commercial, communication, and problem-solving skills.

• Ability to manage time-critical operations and support a 24/7 business.