Head of Agency

Talent Titans Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Talent Titans Pte Ltd in Singapore is seeking an experienced senior leader to head the ship agency business, overseeing vessel operations, client relationships and regulatory compliance to drive profitable growth.

You will supervise port calls, crew changes, and husbandry services while managing budgets, disbursement accounts and collections, and leading cross-functional teams to deliver reliable, high-quality maritime services 24/7.

Qualifications

• Proven ship agency experience with senior management responsibility.
• Strong knowledge of port operations, maritime regulations, and agency finance.
• Excellent leadership, commercial, communication, and problem-solving skills.
• Ability to manage time-critical operations and support a 24/7 business.

Responsibilities

• Oversee port calls, vessel clearance, crew changes, and husbandry services.
• Manage relationships with shipowners, charterers, port authorities, and service providers.
• Drive business development, revenue growth, and service quality.
• Manage budgets, disbursement accounts, cost control, and collections.
• Ensure compliance with maritime regulations, safety standards, and company procedures.
• Lead and develop operations and commercial teams.

Skills

Leadership

Commercial awareness

Communication

Problem-solving

Job description

Roles & Responsibilities

Role Summary
Lead the ship agency business, ensuring efficient vessel operations, strong customer relationships, regulatory compliance, and profitable growth.

Key Responsibilities

• Oversee port calls, vessel clearance, crew changes, and husbandry services.
• Manage relationships with shipowners, charterers, port authorities, and service providers.
• Drive business development, revenue growth, and service quality.
• Manage budgets, disbursement accounts, cost control, and collections.
• Ensure compliance with maritime regulations, safety standards, and company procedures.
• Lead and develop operations and commercial teams.

Requirements

• Proven ship agency experience, including senior management responsibility.
• Strong knowledge of port operations, maritime regulations, and agency finance.
• Excellent leadership, commercial, communication, and problem-solving skills.
• Ability to manage time-critical operations and support a 24/7 business.