Head, Information Technology

sasco senior citizens' home; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

sasco senior citizens' home in Singapore seeks a Head of Information Technology to provide strategic leadership across IT operations, cybersecurity, digital transformation, and governance. The role drives AI initiatives and ensures a secure, compliant digital environment to support high-quality social and community care services.

You will partner with senior management to implement technology solutions, oversee IT operations, and establish governance frameworks while maintaining system

Qualifications

• Bachelor's degree in IT/CS/IS or related field.
• Minimum 10 years in progressively responsible IT leadership roles.
• Proven experience in IT Operations, Cybersecurity, Digital Transformation and IT Governance.

Responsibilities

• Partner with senior management to identify technology solutions.
• Lead digitalisation initiatives across care and corporate functions.
• Oversee day-to-day IT operations across all sites.
• Ensure high availability and scalable IT infrastructure.
• Manage servers, networks, cloud environments, storage, backup and DR.

Skills

IT Strategy

Leadership

Cybersecurity

Cloud & Infra

Governance

Education

Bachelor's degree in IT/CS/IS

Job description

About the role

The Head of Information Technology is responsible for providing strategic leadership and oversight of the organisation's IT ecosystem, including IT operations, infrastructure, cybersecurity, digital transformation, AI initiatives, enterprise applications, and IT governance. The role ensures that technology enables the organisation's mission of delivering quality social and community care services while maintaining a secure, resilient, and compliant digital environment.

Key responsibilities

• Partner with senior management to identify and implement technology solutions that improve service delivery and operational efficiency.
• Lead digitalisation initiatives across community care, senior care, social service, and corporate functions.
• Oversee day-to-day IT operations and service delivery across all sites.
• Ensure high availability, performance, reliability, and scalability of IT infrastructure.
• Manage servers, networks, cloud environments, storage, backup, disaster recovery, and end-user computing.
• Ensure compliance with PDPA, Cybersecurity Act, MOH, AIC, NCSS, and relevant regulatory requirements.
• Manage cybersecurity risk assessments, vulnerability management, audits, and incident response.
• Lead cybersecurity awareness and training programmes for staff.
• Drive the adoption of AI technologies to improve employee productivity and service effectiveness.
• Establish governance frameworks for responsible and ethical AI use.

About you

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Minimum 10 years of progressively responsible experience in Information Technology leadership roles.
• Proven experience managing IT Operations, Cybersecurity, Enterprise Systems, Digital Transformation Projects, and IT Governance.
• At least 5 years and above in a managerial position leading IT teams.
• Prior experience in Social Service, Community Care, Healthcare, Senior Care, or Non-Profit sectors is preferred.
• Experience working with regulatory agencies such as MOH, AIC, NCSS, MSF, or equivalent will be highly advantageous.