Hard Services Lead

CBRE Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

CBRE Pte Ltd in Singapore is seeking a shift supervisor to coordinate daily team activities, schedule work, and assign tasks. You will serve as the main liaison between landlords, tenants, and service providers, ensuring procedures and reporting formats are understood and followed.

The role requires a Diploma in Engineering with 5+ years’ experience, strong MS Office skills, and excellent organizational and analytical abilities.

Qualifications

• Diploma in Engineering with 5+ years of job-related experience.
• Prior shift manager or supervisory experience preferred.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products (Word, Excel, Outlook, etc).
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills; able to calculate percentages, discounts, and markups.

Responsibilities

• Coordinate and manage the team's daily activities; set work schedules and assign tasks.
• Be the point of contact for escalated communications among landlord, tenants, and service providers.
• Arrange for regular maintenance of equipment.
• Review work order data and present performance and progress reports to management; suggest efficiency improvements.
• Design and oversee the cleaning and disinfection schedule for the building.
• Conduct market research and compare costs when evaluating new vendors.
• Track regular and ad-hoc facility expenses.
• Resolve complex problems and identify approaches to meet team objectives.
• May establish new techniques to meet objectives.
• Impact team objectives and related teams; ensure customer objectives are met.
• Lead by example and model CBRE RISE values; guide the team through procedures.

Skills

Leadership experience

Organizational skills

Math skills

Communication skills

Education

Diploma in Engineering

Tools

Microsoft Office

Job description

What You’ll Do:

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.
• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Arrange for regular maintenance of equipment.
• Review data from work order reports and create and present performance and progress status reports to management. Make suggestions on how to improve efficiency.
• Design and oversee the schedule for cleaning and disinfecting the building.
• Conduct market research and compare costs and benefits when evaluating new vendors.
• Keep track of regular and ad-hoc facility expenses.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need:

• Diploma in Engineering with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Excellent organizational skills with a master- level inquisitive mindset.
• Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.