Hands-On F&B Service & Operations Supervisor

HJH MAIMUNAH RESTAURANT PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

HJH MAIMUNAH RESTAURANT PTE. LTD. is seeking a responsible F&B Supervisor to support daily outlet operations. You will supervise service crew, maintain service and hygiene standards, and assist the Outlet Manager to ensure smooth daily operations.

Ideal candidates have relevant F&B experience, good leadership and customer service skills, and are able to work in a fast-paced environment with shifts, weekends and public holidays.

Qualifications

• Relevant experience in F&B operations is preferred.
• Supervisory experience would be an advantage.
• Able to lead and work well with a team.
• Good communication and customer service skills.
• Responsible, punctual and hands-on.
• Able to work in a fast-paced environment.
• Able to work shifts, weekends and public holidays.

Responsibilities

• Supervise and support service crew during daily operations.
• Assist the Outlet Manager in managing the day-to-day operations of the outlet.
• Ensure staff follow company SOPs, service standards and food hygiene requirements.
• Coordinate staff deployment and break schedules during shifts.
• Guide and train new employees on their duties and operational procedures.
• Ensure good customer service and attend to customer feedback when required.
• Monitor food presentation, product availability and service efficiency.
• Maintain cleanliness and hygiene standards throughout the outlet.
• Check stock levels and assist with ordering and replenishment.
• Monitor and minimise food wastage.
• Ensure proper cashiering, cash handling and POS procedures.
• Assist with opening and closing duties.
• Conduct basic checks on outlet equipment and report any maintenance issues.
• Support the Outlet Manager in achieving sales and operational targets.
• Assist with stock-taking and inventory control.
• Perform other duties as assigned by the Outlet Manager or management.

Skills

Leadership

Team management

Customer service

Communication

Punctuality

Fast-paced

Shift work

Job description

HJH MAIMUNAH RESTAURANT PTE. LTD. is seeking a responsible F&B Supervisor to support daily outlet operations. You will supervise service crew, maintain service and hygiene standards, and assist the Outlet Manager to ensure smooth daily operations.

Ideal candidates have relevant F&B experience, good leadership and customer service skills, and are able to work in a fast-paced environment with shifts, weekends and public holidays.