Guest Services Runner - Housekeeping & Laundry

RB CAPITAL FARRER HOTEL PTE. LTD.; Singapore; On-site; SGD 25,000 - 32,000; Full time

Job summary

InterContinental Hotels Group’s Holiday Inn brand seeks a housekeeping attendant to deliver prompt and professional services, manage laundry and inventory, and maintain linen and pantry supplies according to quality standards.

Role requires teamwork under the Housekeeping Manager, adherence to OH&S guidelines, and commitment to guest satisfaction. Previous guest/customer service experience and strong English communication are preferred.

Qualifications

• Clear communication and guest interaction skills for front-line service.
• Ability to read, write and comprehend English at a professional level.
• Experience working in a hotel housekeeping environment is beneficial.

Responsibilities

• Address guests' service needs in a professional, positive and timely manner.
• Attend and deliver guest requests efficiently.
• Ensure linens and pantry are stocked and inventory is accurate.
• Manage guest laundry pick-up and delivery and uniform inventory.
• Assist housekeeping to maintain cleanliness of public areas.

Skills

Communication skills

Education

High School or Vocational Certificate in Hotel Administration, Hotel Management, Food & Beverage, Housekeeping or equivalent

Job description

InterContinental Hotels Group’s Holiday Inn brand seeks a housekeeping attendant to deliver prompt and professional services, manage laundry and inventory, and maintain linen and pantry supplies according to quality standards.

Role requires teamwork under the Housekeeping Manager, adherence to OH&S guidelines, and commitment to guest satisfaction. Previous guest/customer service experience and strong English communication are preferred.