Guest Services & Reservations Specialist

HOTEL GRAND CENTRAL LIMITED; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

A prominent hotel in Singapore is seeking a Front Desk Associate to manage the check-in and check-out processes for guests. Responsibilities include monitoring room statuses, handling cash transactions, and communicating with housekeeping. Candidates should have a diploma in hospitality or a related field, excellent communication skills, and at least one year of relevant experience. The role requires flexibility to work shifts, including weekends and nights.

Qualifications

• Minimum 1 year relevant experience in a hotel environment.
• Able to work shifts including weekends, public holidays, and nights.

Responsibilities

• Handle checking in and checking out of Hotel guests.
• Monitor room status and report accordingly.
• Communicate with Housekeeping regarding guest arrivals and departures.
• Handle cash float, credit card charges, and cash payments.
• Assist guests with requests and feedback.

Skills

Good communication skills

Proficient in Computer Applications

Education

Diploma in Hospitality or related field

Job description

A prominent hotel in Singapore is seeking a Front Desk Associate to manage the check-in and check-out processes for guests. Responsibilities include monitoring room statuses, handling cash transactions, and communicating with housekeeping. Candidates should have a diploma in hospitality or a related field, excellent communication skills, and at least one year of relevant experience. The role requires flexibility to work shifts, including weekends and nights.