Guest Services Executive

Aqueen Hotels Pte Ltd; Singapore; Presencial; SGD 20.000 - 33.000; Jornada completa

Descripción de la vacante

Aqueen Hotels Pte Ltd in Singapore is seeking a frontline Hotel Receptionist who will register and assign rooms, issue keys, and handle guest communications.

You will maintain records of occupied rooms and guest accounts, process reservations, and present statements to departing guests while ensuring excellent service and smooth shift operations.

Formación

• Excellent customer service abilities.
• Excellent communication skills in English.
• PC literacy.
• Able to work on shifts.

Responsabilidades

• Register and assign rooms to guests, issue room keys, and transmit/receive messages.
• Keep records of occupied rooms and guests' accounts, and present statements to departing guests.

Conocimientos

Customer service

English communication

PC literacy

Shift work

Descripción del empleo

Job Description & Requirements

Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

1. Excellent customer service abilities
2. Excellent communication skills in English
3. PC literacy
4. Able to work on shifts