Guest Services Bell Desk Concierge

The Fullerton Hotels and Resorts; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

The Fullerton Hotels and Resorts in Singapore is seeking a courteous Bell Service Associate to assist guests with arrivals and departures, including luggage handling, information services, and seamless guest introductions.

You will open doors, help unload luggage, room guests, and coordinate transport for guests, all while maintaining a high standard of service. Weekend and public holiday shifts are required, with a pleasant, guest-focused attitude.

Qualifications

• Applicants must be willing to work shift duties including weekends and public holidays
• Pleasant disposition with good interpersonal skills

Responsibilities

• Conducting bell service activities such as luggage service upon guest’s arrival and departure, luggage storage, message service fax delivery, parcel and mail hand-over, information service and other related tasks.
• Opening door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload the luggage if any
• Rooming the guest in a professional way, which includes addressing the guest by name, holding the lift for guest and extending hotel introduction to guest, etc.
• Assisting to arrange for transport for hotel guest

Job description

The Fullerton Hotels and Resorts in Singapore is seeking a courteous Bell Service Associate to assist guests with arrivals and departures, including luggage handling, information services, and seamless guest introductions.

You will open doors, help unload luggage, room guests, and coordinate transport for guests, all while maintaining a high standard of service. Weekend and public holiday shifts are required, with a pleasant, guest-focused attitude.