Guest Relations Executive — Luxury Hospitality

GYUTAN-TAN PTE. LTD.; Singapore; Vor Ort; SGD 33.000 - 51.000; Vollzeit

Zusammenfassung

Gyutan-Tan Pte Ltd in Singapore is seeking a Guest Relations Associate/Executive to welcome guests with warmth, manage reservations through TableCheck, and guide visitors through the House of Tan Yeok Nee with insightful storytelling.

You will escort guests to the welcome areas, oversee private room enquiries, and coordinate with the bar team to ensure a seamless, memorable guest journey. Flexibility with shifts is essential.

Qualifikationen

• 1 year of relevant hospitality experience.
• Well-groomed, clean, and professional appearance.
• Flexible with shifts, weekends and public holidays.

Aufgaben

• Welcome and host guests with professionalism, warmth, and attentiveness.
• Manage reservations using the TableCheck reservation system, ensuring accuracy and seating optimisation.
• Escort guests through the House of Tan Yeok Nee and share relevant insights where appropriate.
• Coordinate private room enquiries and packages, ensuring clear communication with the team.
• Maintain guest profiles and history, noting special occasions and requests.
• Liaise between guests and bar team to ensure smooth service flow.

Kenntnisse

Customer service

Guest relations

Communication

Hospitality

Tools

TableCheck

Jobbeschreibung

Gyutan-Tan Pte Ltd in Singapore is seeking a Guest Relations Associate/Executive to welcome guests with warmth, manage reservations through TableCheck, and guide visitors through the House of Tan Yeok Nee with insightful storytelling.

You will escort guests to the welcome areas, oversee private room enquiries, and coordinate with the bar team to ensure a seamless, memorable guest journey. Flexibility with shifts is essential.