Guest Experience Specialist: Counter & Service

SINGAPORE POOLS (PRIVATE) LIMITED.; Singapore; On-site; SGD 29,000 - 38,000; Full time

Benefits offered by this job

Total rewards

Health benefits

Upskilling

Volunteerism

Job summary

Singapore Pools is seeking a Counter Sales Associate to join the Livewire Operations team. You will perform counter sales and services, handle prize payouts, and respond to customer inquiries to deliver a pleasant, efficient customer experience.

You will also perform SPA KYC, process deposits and withdrawals, and reconcile end-of-day cash, with related administrative duties. The role offers comprehensive benefits, learning opportunities, and a culture of volunteerism and community involvement.

Qualifications

• Counter sales and services for the Company's products.

Responsibilities

• Attend to customers' queries and provide hassle-free service.

Job description

Singapore Pools is seeking a Counter Sales Associate to join the Livewire Operations team. You will perform counter sales and services, handle prize payouts, and respond to customer inquiries to deliver a pleasant, efficient customer experience.

You will also perform SPA KYC, process deposits and withdrawals, and reconcile end-of-day cash, with related administrative duties. The role offers comprehensive benefits, learning opportunities, and a culture of volunteerism and community involvement.