Guest Experience Specialist

THE LATTE BAKES PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

THE LATTE BAKES PTE. LTD. is seeking a friendly server to deliver warm, attentive service from greeting to farewell. You will guide customers through the menu, offer recommendations, handle reservations, and ensure timely food and beverage service.

Responsibilities include maintaining clean dining areas, processing orders via POS, and supporting opening/closing duties. Must communicate effectively with the team and manage guest needs in a fast-paced setting.

Qualifications

• Excellent communication and interpersonal skills are required.
• Strong teamwork and positive attitude are essential.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet and assist customers from arrival to departure.
• Guide customers through the menu and upsell where appropriate.
• Handle reservations and inquiries via phone and POS system.
• Maintain cleanliness and organization of dining and service areas.
• Support opening and closing duties and assist with table setups.

Skills

Communication

Teamwork

Initiative

Multitasking

Weekend availability

Job description

THE LATTE BAKES PTE. LTD. is seeking a friendly server to deliver warm, attentive service from greeting to farewell. You will guide customers through the menu, offer recommendations, handle reservations, and ensure timely food and beverage service.

Responsibilities include maintaining clean dining areas, processing orders via POS, and supporting opening/closing duties. Must communicate effectively with the team and manage guest needs in a fast-paced setting.