Guest Experience Maestro

St. Regis Hotels; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

St. Regis Hotels in Singapore seeks a Guest Experience Expert to deliver personalised hospitality throughout a guest’s stay. You will engage with guests, anticipate needs, and ensure seamless check-in/check-out experiences while maintaining brand standards and professional appearance.

The role emphasizes proactive service, handling guest requests, and contributing to memorable experiences in a luxury hotel setting.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Take initiative to deliver a wide range of services that guide guests through their entire stay.
• Address guest requests, complete reports, and share highlights of the local area.
• Move about facility to assist guests and perform tasks as needed.

Skills

Guest service

Customer care

Education

High school diploma or GED

Job description

St. Regis Hotels in Singapore seeks a Guest Experience Expert to deliver personalised hospitality throughout a guest’s stay. You will engage with guests, anticipate needs, and ensure seamless check-in/check-out experiences while maintaining brand standards and professional appearance.

The role emphasizes proactive service, handling guest requests, and contributing to memorable experiences in a luxury hotel setting.