Guest Experience Lead (Waitstaff)

GRILLS N' WOK PTE. LTD.; Singapore; On-site; SGD 20,000 - 36,000; Full time

Job summary

GRILLS N' WOK PTE. LTD. in Singapore is seeking a friendly service professional to greet guests, take orders, serve food and beverages, and help ensure a warm, efficient dining experience.

You will work closely with the kitchen and service teams, maintain spotless tables and stations, handle dine-in, takeaway and delivery handovers, and respond to customer enquiries with menu recommendations. Fresh graduates are welcome; strong communication, a customer-oriented mindset, teamwork, and a

Qualifications

• Prior F&B service experience is preferred, fresh graduates welcome.
• Strong communication skills.
• Customer-oriented mindset.
• Positive attitude and teamwork.
• Willingness to learn and adapt.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide courteous and professional customer service at all times.
• Greet, seat, and assist guests throughout their dining experience.
• Take and process orders accurately (dine-in, takeaway, delivery handovers)
• Serve food and beverages promptly and safely.
• Maintain cleanliness of tables, service stations, and dining areas.
• Support daily operational tasks including opening and closing duties.
• Handle customer enquiries and provide menu recommendations.
• Work closely with the kitchen and service team to ensure smooth operations.

Skills

Communication

Customer focus

Teamwork

Willingness to learn

Job description

GRILLS N' WOK PTE. LTD. in Singapore is seeking a friendly service professional to greet guests, take orders, serve food and beverages, and help ensure a warm, efficient dining experience.

You will work closely with the kitchen and service teams, maintain spotless tables and stations, handle dine-in, takeaway and delivery handovers, and respond to customer enquiries with menu recommendations. Fresh graduates are welcome; strong communication, a customer-oriented mindset, teamwork, and a